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No time in Zone 7 (Neuromuscular)

BrianWakem
over 1 year ago

The Garmin Connect mobile app and website always show 0 seconds in Zone 7 (Neuromuscular) for every workout.

Here's the same data in Strava:

I see this was reported 2yrs ago on here and nothing happened.  The suggested solution of changing the Zone 7 upper limit is not correct as Zone 7 doesn't have an upper limit on my device (1030 plus), it is simply set to  > 150% FTP.

I have reported the bug to Garmin again.

  • 0 over 1 year ago

    How does the Power graph look like, in Garmin Connect?

  • 0 over 1 year ago in reply to trux

    This particular session was 2 x (6 x 30/30), so 12 x 30 seconds intervals at 525w.  Plus 2 x 15s sprints (1000w, not shown).  Total of 6:30 in Z7.

  • 0 over 1 year ago in reply to BrianWakem

    Yes, indeed, there seem to be a problem. I recommend reaching out to the Product Support through their website at https://support.garmin.com. Use the Phone or Chat options for an instant response. Email exchanges usually take a few days. 

  • +1 over 1 year ago

    I got a reply (eventually) with a solution that worked:

    We've had a look at the situation and it looks like there's a bit of corruption in the power zone settings on your Edge, which is causing the time in zones to be incorrectly recorded (and as a result displayed in Connect afterwards)

    We would like to advise to reset the power zones on the Edge, via the instructions below to resolve this;

    My Stats > Training Zones > Power Zones > Reset Zones (bottom right icon)