Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

"What do you think about the new-look Garmin Connect?" - the5krunner (twitter poll results)

FlowState
11 months ago

Thought I'd post the results of this twitter poll since I keep hearing it's only a tiny minority of people who dislike the new Connect home screen, and bc the audience that follows the5krunner is surely slightly different than the ppl who post here (so we can try to avoid accusations of a forum echo chamber).

Again, personally I think it's mostly an improvement in the app, but a step backwards on the website. I will say I know people who think the app looks much better now (and I tend to agree with them) - keep in mind these are the type of people who wouldn't use the Connect website if their lives depended on it. They would never ask for help on these forums, and if they did, they would not follow the usual troubleshooting advice to "connect your watch to a PC and sync with Garmin Express" because they don't use a computer for anything outside of work.

I will also say I've never seen an outcry of this magnitude in the Garmin forums - ever.

inb4 "you fail to evolve", "lern2adapt" and "lmao you're a developer, open your mind", I have no difficulty using either the Connect app or the website. Even before the changes, Connect wasn't my primary way of looking at Garmin data anyway. To me the discussion around the changes has gotten bigger than the changes themselves.

I know someone will say "wow 177 votes, what a huge sample!!!111111!!!", but to me that just reflects the overall lack of interest in Garmin products in the first place (amongst the kind of ppl who would use twitter in the first place). Like how r/applewatch (the apple watch subreddit) has 838k members while r/garmin has 169k.

And note that his related post is actually all about the app, and therefore the poll is implicitly about the app. The website isn't even a consideration. Arguably I've posted in wrong forum, but I think that if opinion on the app is so divided, it must be just as bad or worse for the website, since the demographics are different (surely some of the ppl who exclusively use the website are a bit more conservative, technologically speaking, which has been explicitly stated by some users here) and the website has lost more functionality than the app (so there's arguably more to be upset about).

[https://the5krunner.com/2024/04/24/garmin-connect-v5/]

[https://twitter.com/the5krunner/status/1783595569614623084]

  • 0 11 months ago

    I think this qualifies as the most passionate response to something I've ever seen on these forums. Puts all the battery life posts to shame. I don't hate it myself, nor do I love it. Reading the forums lately has become a source of entertainment. Internet forums should be required study for anyone entering the mental health field. 

    My top 5 so far:

    1. Many people have claimed that Garmin completely ignored all the beta feedback. How do they know? Do they have access to that information?

    2. At least one person has threatened to throw their device in the trash.

    3. Many people saying they're going to another brand.

    4. Someone else claimed that this change somehow violates consumer protection laws.

    5. Some seem to be completely devastated and their life is now in ruin because of the update.

    The old version was more efficient at looking at your day. The new version is definitely sexier, better looking.  

  • 0 11 months ago in reply to tommycampbell

    Thank you for this post! You got to the point WinkThumbsup

  • 0 11 months ago

    One could tell during the podcast that dcrainmaker was being careful to not upset the apple cart from getting freebies from Garmin.   Sad.    

  • 0 11 months ago in reply to craig2016
    craig2016 said:
    dcrainmaker

    He also said he never used the web interface, so he does not even know what the users that do are actually talking about. Or it's his way of diplomacy so he does not need to adress that.

  • 0 11 months ago in reply to tommycampbell

    they participated beta program and garmin thrown their feedback directly to the trash bin, so as garmin does with current feedback of customers

    you are not the first person, who wonders how this lame design was approved by beta-testers, and answer is - it wasn't approved by beta-testers

    e.g.:

    forums.garmin.com/.../question-for-beta-test-participants

  • 0 11 months ago in reply to craig2016
    craig2016 said:
    One could tell during the podcast that dcrainmaker was being careful to not upset the apple cart from getting freebies from Garmin.   Sad.    

    DCR is always very careful to explain that every device he reviews is a loaner which will be sent back after the review so he can buy the exact same device with his own money. So, technically, he doesn’t get anything for free. And ofc he doesn’t accept advertising on his blog (although he does have sponsored amazon links.)

    As commendable as this is, I think it’s a lil disingenuous as we all know he gets new products weeks or months in advance so he can drop gigantic day one reviews.

    If he pissed off Garmin to that point that he no longer had this kind of insider access, his content wouldn’t be quite the same. (Just look at some of his clickbait-y competitors. There’s a reason they leak stuff and he doesn’t.)

    I don’t hear a peep from DCR or anyone else about Garmin’s recent optical HR issues.

  • 0 11 months ago

    Seems every poll is the same a few like it but the majority DON'T ... When will garmin actually wake up and listen??