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REVERSION TO PRIOR GARMIN CONNECT HOME PAGE

4336147
over 1 year ago

Dear Garmin CEO and Connect Team:

The only reason Garmin exists and you have a job is to serve your customers by providing us with the products and services we want. The response to the rollout of your new Connect Home Page clearly suggests that your customer base is very unhappy with the layout. It reminds me of the introduction of Coca Cola's New Coke, a product nobody asked for.

At a minimum you should enable us to revert to the prior layout and possible eliminate the new layout. The new side-by-side layout and need to click See All to see my data, truely adds nothing.

Please reply to your customers if you will revert to the prior layout, so that we, in turn, can decide if we need to switch to one of your competitors' platforms.

Thank you in advance for your immediate attention and response.

  • 0 over 1 year ago

    I agree. Why fix something that isn't broke. Please allow revert to previous usable homepage layout.

  • 0 over 1 year ago

    I agree. Why fix something that isn't broke. Please allow revert to previous usable homepage layout.

  • 0 over 1 year ago

    I don’t like the new home page. Can we not go back to the previous version?

  • 0 over 1 year ago

    This new version is the worst. Please at least give us a 'Classic' version to revert to. I don't even use Connect anymore because it's badly designed and very poorly laid out.

  • 0 over 1 year ago

    HATE the new Connect - you totally ignored what MANY users need and want - without even asking.

    What are the odds and exercise minded community MIGHT actually want to follow their running, riding, rowing, walking etc TOTALS or GOALS for the year, etc. ?!?!??    Yet GARMIN not only doesn't think about that BUT TAKES AWAY THE ABILITY TO DASHBOARD GOALS (not to mention YOU COULD NEVER SEE GOALS / TOTALS on the App)

    But Garmin thinks the majority/far more users will want an X-Country Ski FTP?!?    Valid metric - but more people want that than THEIR OWN total miles, hours, meters, etc.???

    What was you focus group for this?   Does anyone at Garmin run/ride/row/hike ????

  • 0 over 1 year ago

    The new layout is terrible. Next watch won't be a Garmin

  • 0 over 1 year ago

    Please give us the option to get the old screen back. This new one is crap and I would rather not use my Garmin devices than have to deal with it.

  • 0 over 1 year ago

    Another voice to say I detest the new layout.  Really hate it.  I've added just the things I want to see which are all now much smaller than they used to be on my screen.  How is this better?  Do you even beta your software?  Yikes.

  • 0 over 1 year ago in reply to Derring Do

    The app was beta tested and universally disliked and many errors/issues reported.. Garmin still released it still... Web page just changed to match the app without any input.....   Now web page is as much use as a chocolate tea pot for the majority but seems one or two do like it lol so it is now staying regardless of what anyone wants..... Garmin has given a two figure salute too its users.

  • 0 over 1 year ago

    Considering that Garmin doesn't listen to its customers and it's not possible to go back to the previous version of the Connect App, does anyone know of an alternative app with which to synchronize the devices and never have to use Garmin Connect again?
    Thanks in advance.