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Connect web won't open

bbrannon 7 months ago

I guess that's a fix for the mobile and web cluster.

Top Replies

Silicium 7 months ago +4

fingers crossed its a entire rollback!
Все тая 7 months ago in reply to Silicium +2

I agree, but I doubt it. The new look is beyond horrible. I'm sick and tired of being subjected to useless "innovations".
8432448 7 months ago +1

Garmin shows as an option but when I attempt to connect, the screen goes blank. Virgin Plus tells me it’s an issue with Garmin/Validic - is that accurate and if so when can we expect the issue to be resolved…

All Replies

0 4805311 7 months ago

They could at least comunicate that somewhere - or show it on server status page

0 8432448 7 months ago

Garmin shows as an option but when I attempt to connect, the screen goes blank. Virgin Plus tells me it’s an issue with Garmin/Validic - is that accurate and if so when can we expect the issue to be resolved?

0 shokked 7 months ago in reply to 8432448

Garmin is down

0 Все тая 7 months ago in reply to 4805311

If they cared at all you mean... I thought they did actually. I'm not very active member of the forum, but I have had interactions here on battery drain last year if I'm not mistaken. They resolved the issue within days. Now this? This is a mockery. Change of this magnitude requires asking and leaving an option to keep the "old" and working look. Offer the new look, don't force this thing on your customers.

0 seilogramp 7 months ago in reply to Все тая

Went for a run, came back. Synced successfully just now.

0 Все тая 7 months ago in reply to seilogramp

Mostly working here too. Not completely, but better then few hours ago. I'm getting constant message for outage in the app. They'll get it running back, but if they could give me back the old look, it'll be great

0 global_local 7 months ago in reply to 4805311

Actually:

nice design

0 seilogramp 7 months ago in reply to global_local

Must be a regional issue.

C:\tracert connect.garmin.com

Tracing route to connect.garmin.com.cdn.cloudflare.net [104.17.168.14]
over a maximum of 30 hops:

9 12 ms 13 ms 15 ms 50.248.116.222
10 15 ms 20 ms 12 ms 108.162.235.35
11 11 ms 10 ms 12 ms 104.17.168.14

Ping statistics for 104.17.168.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 21ms, Average = 13ms

0 Все тая 7 months ago in reply to seilogramp

All red here. They'll fix it.

0 TIPSKU 7 months ago

I only get a blank page now that Garmin forced me to switch to the new home page. This is a joke, surely? It works on the mobile Android app but not on Firefox. The more Garmin mess with their trusted products, the more I'm considering moving to a different ecosytem like Polar or Coros. My dad uses Polar and is pretty happy with it and I also know some fellow runners who recently switched to Coros and like it more than Garmin.