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Garmin Connect not syncing with Strava

4454233
8 months ago

Hello, after today's completed activity, although my Garmin edge 520 plus sent it to Garmin Conect, it no longer sent the data to the Strava application.

  • 0 8 months ago in reply to rugby4all

    Looks like garmin pairing is down too. I’ve never had sustained issues with pairing but now after unpairing my watch and garmin connect, garmin connect is no longer pairing to my phone even though it shows as “paired” on my phone. Multiple problems for the garmin engineering team to fix tomorrow!

  • 0 8 months ago in reply to 8517531
    8517531 said:
    garmin connect is no longer pairing to my phone even though it shows as “paired” on my phone

    That's normal. In order to pair your watch with Garmin Connect on the phone, you have to first remove the watch from the list of paired devices on the phone. That was always the case, and has absolutely no relation to the issue with Strava, wich was more likely a problem on Strava's side anyway, since the API was working for other services using the very same API.

  • 0 8 months ago

    The connection to Strava is working fine again! But the activity from yesterday hasn’t been uploaded to Strava! 

  • 0 8 months ago in reply to 4306669

    Same here - no amount of disconnecting accounts and reconnecting etc is working to make my activities from yesterday in garmin connect sync to strava. 

    I wonder if somehow the activities recorded during a specific time frame yesterday have some corrupted metadata etc

  • 0 8 months ago

    My Edge 830 didn't sync to Strava today, has anyone else had this issue today

  • +1 8 months ago in reply to 5053943

    It was a temporary issue with Strava. Next time just check online for Strava outage (this was reported by many users yesterday). In any case, if the syncing problem is between Strava and Garmin (i.e. your device has synced with Garmin Connect), you can rule out any problems with your device 100%

  • 0 8 months ago

    After years of flawless synching from connect to strave apps on my android phone, suddenly the two last activities didn't synch. I checked again that both apps are lynched with each other, to no avail...

  • 0 8 months ago in reply to 1484809

    Strava had a brief outage yesterday. If disconnecting and reconnecting does not load the missed activities, you can export them from Garmin Connect Web as "original", unzip, and import on Strava's web manually.

  • 0 8 months ago

    Garmin is connected with strava  while data wil not be transferred

  • +1 8 months ago in reply to 5751693

    It is Garmin Connect that tells Strava that there are activies that can be imported. Everything is server side.

    I only logged one activity yesterday and it was in the morning before any issues and it worked. Today I've logged two activities one in the morning and one at lunch time and both synced to Strava. So, there isn't any general issue.

    I would remove the connection between Connect and Strava and set it up again. Do everything on the web. Don't do it in the apps.