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Active calories not counted

Friz1983
over 2 years ago

I write also here but I saw that this problem is already in the forum of the 540 and 840. If you do an activity and you main device is not your bike computer the calories are not counted for and are also taken away from your my fitness pal. 

Today I do 2 ride to work (registered with my watch 955) calories counted and added on my active calories on garmin and on my fitness pal

Then this evening I do a 3 hour bike ride 1500 calories burned (1040 + power meter) and all the calories are not counted in garmin and automatically subtracted from my fitness pal (so for garmin and my fitness pal I burned 0 calories for a 3 hour ride) 

In the forum of the 840 and 540 they already find out that if you set the bike computer as main device the problem is solved (but then you don't get the calories from your watch) seems a problem with the new physio true up.

Please garmin can you fix this ASAP?

  • 0 3 days ago in reply to 9593743
    9593743 said:
    Honestly, the whole logic around PWD taking priority over a device that's actively recording the activity (like the Edge) is ridiculous. Garmin has known about this issue for nearly two years

    Yes, of course, it is ridiculous, and yes, of course Garmin knows about it, since they introduced this way intentionally, when the added the Unified Training Status feature. According them, it is an "improvement". So either you use one of the available workarounds, or you try to persuade them they are wrong, or you indeed swap brands.

  • 0 2 days ago

    Took my watch off and left it at home. 

    went on a ride with my 1040 paired to a Polar HRM. 

    Completed ride and shows 1100 active calories. 

    Verified the activity shows up in Garmin Connect with correct stats.

    Put my watch on and Calories Burned on both watch and GamIn Connect show 758 active calories.

    GUYS what is going on? I didn’t even WEAR the watch on my ride.

  • 0 2 days ago in reply to trux

    ”connect all sensors (HRM, speed, cadence, power,...) to the watch and record the activity with the watch instead of Edge, and use Edge just for the live monitoring and navigation”

    But with this approach I cannot see sensor data on the bike computer, right? 

    I love my Garmin watch, but this ecosystem is hot garbage.  At this point, I am wondering if I should just get a wahoo computer. Or I guess if I’m married to the watch, I’m stuck with Garmin connect aren’t I?

  • 0 1 day ago in reply to 5434068
    5434068 said:
    But with this approach I cannot see sensor data on the bike computer, right? 

    If using ANT+ you can connect to watch and EDGE at the same time. You just save the watch activity and don't save the EDGE activity..

  • 0 1 day ago in reply to 5434068
    5434068 said:
    But with this approach I cannot see sensor data on the bike computer, right?

    As wrote, you can connect the sensors to both devices concurrently, and start the activity on both of them. And there is also another option - using the Extended Display Mode instead for displaying the data from the watch on Edge. In that way you can start the activity on the watch only, and see its data on Edge.

  • 0 11 hours ago
    • Put my Epix Gen 2 down and went and bought Fenix 8.
    • Fenix 8 acting as HR sensor paired to Edge 1040 which is recording the ride and paired to my dual-side power meters.
    • Completed ride, 1200 active calories recorded by Edge. 
    • Edge uploads to Garmin Connect, Strava, and Apple Health.  Strava and Apple show correct 1200 active calories. Garmin Connect shows...915 active calories. Fenix 8 also shows 915 active calories.
    • Both Garmin Connect and Fenix 8 see the ride, if I drill into the activity stats it plainly states 1200 active calories. But the "Calories Burned" widget stubbornly says 915 calories.
    • Edge 1040 is configured as primary recording device.  As far as I can tell, this setting does nothing, same results regardless if Fenix or Edge 1040 are the primary device.

    OK, let me try Plan B. Realizing it seems silly (to me) to have to wear both HRM-capable sports watch and a separate HRM, I pulled out my old Apple Watch Ultra 1 that I have not worn since I bought my Epix Gen 2 back in 2023.  Went for another ride:

    • Connected Edge 1040 to power meters and recorded ride. (Apple stubbornly won't broadcast HR outside its ecosystem)
    • Connected Apple Watch to power meters and also used its built-in HR sensor. ALSO recorded ride with Apple Watch as Outdoor Cycling workout.
    • Finished ride, Edge 1040 uploaded to both Strava and Garmin Connect with the CORRECT ~1000 active calories.
    • Apple Watch also uploaded to Apple Health and Strava, within 50 calories of same effort (~1000 kcal) recorded by Edge 1040

    The battery life, styling, and inability to broadcast HR from Apple Watch is why I originally stopped using it. But decided to try it again over the last few days and my observation beyond the above include:

    • for weightlifting/gym workouts, the Apple Watch is much quicker at picking up spikes in HR. It also never sat at a ridiculously low (near resting heart rate) level for the first few minutes of my bike and weightlifting efforts. This is a problem both the Fenix and Epix exhibited.
      • I will note that for both Garmin watches I was using a nylon strap to get extremely-secure fit. 
    • Apple Watch seriously lacking in terms of sleep score, endurance score, V02 max, etc. These features buried in the Apple Health app, can't see them from the watch.

    Ultimately this comes down to simplicity and data accuracy for me.   As someone who is extremely active and skis, hikes, swims, runs, cycles and wants a premium sports watch to track that activity I demand a lot.  The fact that the Garmin software cannot, whether by design or by software bug, cannot accurately record and aggregate sensor data is a show stopper for me.

    I prefer the hardware of the Garmin, but the Apple software just makes my life easier. I'm taking the Fenix 8 back to REI and will continue to use my Edge 1040 with the Apple Watch. It's bizarre, and utterly frustrating, that two devices in 2 different ecosystems work better than an all-Garmin solution.  I live next to Garmin HQ, I know a lot of Garmin employees, I wonder if any of them know the product manager for Garmin Connect?