Permanent 2FA

Former Member over 1 year ago

Hi everyone,

Do you know how to turn off "permanent two-step verification"... I call Garmin for help but they didn't succeed ..

I turn on two step verification 2 days ago but i can't use the RunGap app.

Yes there is already a closed subject but I still have the problem!

Garmin !!! Don’t close the conversation when the work is not done !

Moderator edit: Tagging Garmin-Sierra Garmin-Kevin

Permanent two-step verification - Garmin Connect Web - Mobile Apps & Web - Garmin Forums

Top Replies

Garmin-Sierra over 1 year ago +4 verified

Hello all,

If you have a Venu 2 Plus, two-step verification is actually required everytime you access your Garmin Connect account. Please see Do I Have to Enable Two-Step Verification in GCM to Use the ECG…
MULK 6 months ago +4

Same here. Epix 2 Pro. Enabled ECG and 2FA with it. No 3rd party apps working. Cannot switch off 2 FA. It's a mess
Icondacarver 6 months ago in reply to trux +3

ECG watches will not allow you to toggle as they are greyed out. There is then a text underneath saying permanent 2FA has been activated

All Replies

0 5847871 11 months ago

Has anyone gotten a solution. This now has happened to me after switching to Venu 2

0 5847871 11 months ago in reply to Garmin-Sierra

So if you have a venu 2, there is literally nothing you can do to sync workouts now???

0 10110011 11 months ago in reply to 5847871

Who said that? You just have to use 2FA when accessing your Garmin account.

0 ueickhof 6 months ago in reply to Garmin-Sierra

Hi Garmin, I ran into the same trap. After activatuíng ECG in Venu 3, I cannot deactivate two-step verification. This is not acceptable, since I use several third-party apps that do not work anymore.

Any solution? How can I deactivate ECG?

0 Stephen C 6 months ago

I just got a 7x Pro. I see the metal portion on the back of the sensor. I'm going to avoid that ecg crap like the plague. Nobody wants a feature that makes the valuable stuff unusable.

0 MULK 6 months ago

Same here. Epix 2 Pro. Enabled ECG and 2FA with it. No 3rd party apps working. Cannot switch off 2 FA. It's a mess

0 Icondacarver 6 months ago

As many with the Venu 2 Plus, Venu 3, the Fenix & Epix pro and the Tactix are discovering that activating ECG creates permanent 2FA which stops many 3rd party apps from working.

This includes apps that send weight to Garmin and many others. The solution is to not activate the ECG app because at the moment, I can't find a way to remove it. Can Garmin help people remove the ECG app from their watches so we can switch off 2FA and get back to using our 3rd party apps

0 trux 6 months ago in reply to Icondacarver

Unless it is not available for the owners of ECG watches, you should be able to disable the the two-step verification in the account settings at Garmin International | Security Center

0 Icondacarver 6 months ago in reply to trux

ECG watches will not allow you to toggle as they are greyed out. There is then a text underneath saying permanent 2FA has been activated

0 trux 6 months ago in reply to Icondacarver

In that case I recommend contacting the Support, and asking them if they could disable the 2FA for you