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remove sold watch from my account

idarne1970 over 3 years ago

I have to remove my sold watch Fenix 6 (i buyed a Fenix 7) from my personal account but there is no remove button. how can I do ??? in the online manual is write press remove but the button ???

0 Markw50 over 3 years ago

I may be wrong and i'm sure someone will correct me if I am, but I think the watch has to be connected to the phone and then you can tap on it, then the 3 dots which then gives the option to remove. So if you have already sold it without removing it then I don't think you can remove it now.

0 Tim_B_ over 3 years ago

Garmin Connect, tap on the device, Settings, Remove

0 mcbadger over 3 years ago

In Garmin Connect for Android, you can long press on a device in the list (even if it’s not connected to the phone and never has been) and remove it. Not seeing that on my iPad as an option. You can definitely remove it using Garmin Connect on the web - tap on the little watch symbol at top right , tap on the device, tap on the cogwheel, remove.

0 Tomasz over 3 years ago

You seem to have the same problem I wrote about some time ago ....

forums.garmin.com/.../garmin-account---no-option-to-delete-device