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Wrong/missing training status and training load

Hi,

I have missing and wrong training status and training load in Garmin Connect Web and Android (marked in arrows in the screenshot below). It started about two days after Garmin fixed the training status outage in their Connect platform. My watch (Forerunner 645) displayed valid training status and training load on these days, but they are missing in the app and on the web. Furthermore, the training load dips (accompanied by the blue recovery training status) are wrong. My watch showed a training status of Maintaining and a stable training load on these days. I also looked at my activities in the 7-day period and concluded there should not be any dips. I train consistently on regular days and hence my training load is always smooth and stable as can be seen prior to the first missing point.

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0 Garmin-Kevin over 3 years ago

All-

If you are also missing your Training Status from (at least) October 11th, please tag me so that I may email you for additional information.

0 Mike W. over 3 years ago

I have also experienced this same issue, beginning October 11.

0 Mike W. over 3 years ago in reply to Mike W.

Garmin-Kevin

0 2185973 over 3 years ago in reply to Garmin-Kevin

Garmin-Kevin - missing for 10/30. Same issue as was temporarily solved by last software update

0 Garmin-Kevin over 3 years ago in reply to 2185973

2185973 I see that in your account you are showing a Training Status and Training Load data for October 30th. Please confirm that you see the same.

0 2185973 over 3 years ago in reply to Garmin-Kevin

I don't - on the GC graph, looks like a flat line on 10/30, then shows incline on 10/31

0 skorbuly over 3 years ago in reply to Garmin-Kevin

Dear Garmin-Kevin, my training status no counts with my trainerroad activities since the october outage. After your announcement in the spring that has worked flawlessly. Could you help me with this? Regards

0 Garmin-Kevin over 3 years ago in reply to skorbuly

Happy to help skorbuly Please go to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios/275069/sufferfest-trainerroad-zwift-not-contributing-to-training-status/1329266#1329266 and answer the 3 questions I have posted there.

0 skorbuly over 3 years ago in reply to Garmin-Kevin

thanks, I answered there. regards

0 7567310 over 3 years ago in reply to Garmin-Kevin

Hi Garmin-Kevin,

In my Connect Web app there are a lot (14 to be precise) of Training Status or actually 7-day Training load values missing over June (23), July (27), August (9 to 11, 16 to 20, 31), September (1, 15) and 10th of October.

Also since the 24th of July the High Aerobic Load has dropped to zero and remains zero until today despite having done quite some rides with blocks of Z4 and in increasing value of anaerobic load where this was hardly part of the exercises.

Furthermore I have noticed that the 7-Day Training Load graphs of 6 Months and 1 Year contain calculation errors. There are exercise loads randomly left out of the calculation and the ones which are left out are not the same in the 6 Months and 1 Year graph and are never left out of the 4 week graph so it must be a SW bug in the calculations which generate the 6 Months and 1 Year graph.

I have made the overviews in a pdf, how can I get this pdf included. It doesn't work via the 'Insert'