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Discontinued connection to PAI Health - why??

audungr
over 4 years ago

I use a fantastic app called PAI Health (Personal Activity Intelligence). I was now told by the PAI Health team that Garmin is refusing them to access Connect data through the API that Garmin provides after Feb 10th. Why on Earth would Garmin want to stop 3rd party apps to make use of their APIs?? Can you please elaborate on this for me? Do you want to force your clients to switch to Polar, Apple or (God forbid) Fitbit or whatever??

  • 0 over 4 years ago in reply to trux

    If Garmin did provide them with a reason, why will PAI not disclose it? PAI is free. What will their motive be to withhold such information? Also, they seem to work fine with other watch manufacturers such as Apple, Xiaomi, Fitbit and Polar . 

    On the other hand, if Garmin are going to to launch the Firstbeat Physical Activity score on their top of the range watches, it will give them motive to silently cut off PAI. 

    Also, the cut off date nicely coincides with leaks that a new Garmin device is coming mid February.

  • 0 over 4 years ago in reply to Aslam
    Aslam said:
    If Garmin did provide them with a reason, why will PAI not disclose it?

    Good question. That's why I wrote to contact Garmin, and ask them about their side of the story, instead of posting baseless speculations.

  • 0 over 4 years ago in reply to Aslam

    As I said in an earlier post, the PAI team maintains that they have not violated any of the licence terms, and that Garmin is not responding to any of their requests for information or clarifications. I am not surprised to register that Garmin also ignores my requests for information; it would be a bit strange if they actually made a statement to a random user regarding anything, really, concerning their business practices. But that doesn't mean that I won't try. I think they should be put on the spot. 

  • 0 over 4 years ago in reply to audungr
    audungr said:
    the PAI team maintains that they have not violated any of the licence terms

    Yes, I saw it, but that may be also just an excuse to avoid admitting they did not adhere to Garmin's conditions somehow, or that they used an unauthorized API. It is a one-sided information, and as such it is necessarily biased, as I wrote. Before accusing publicly Garmin of wrongdoing, you should have the courtesy of contacting them for a comment.

  • 0 over 4 years ago in reply to 2412693
    2412693 said:
    For Garmin it would be very easy to list the violations.

    List where? You mean they should have a blacklist of abusers, a kind of a pillory? I doubt it would be legal.

  • 0 over 4 years ago in reply to trux

    Oh well, I've seen worse accusations... :-)  But seriously - all I'm trying to figure out is whether it is true or not that they have just cut off the API access without any justification or information as to why. If Garmin comes back now documenting some sort of violation of terms on behalf of PAi, then fair enough - PAI will have egg on their faces. And me as well. But for now, Garmin's done nothing to remove the suspicion. 

  • 0 over 4 years ago in reply to 2412693

    I don't really need any kind of details, just a statement saying that it is either because of a breech of terms or for competitive reasons. Which is also fair, more or less. What's NOT fair is to ghost partners and customers. That's just stupid and very poor customer and brand management.