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Continuous 'we don't support the file type you tried to upload' when uploading a fit file

I have a file that I can't upload and I get this message. I have seen offers to help fix these files before.. Would someone be able to lend a hand? Thanks!

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seilogramp over 4 years ago in reply to Craig L +1 verified

This should work for you - 2020-12-22-12-24-00-fixed.zip

Unzip the file then import into Garmin Connect using the import data page.

Repaired using Fit File Repair Tool.

Some tips to help minimize the occurrence…

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0 seilogramp over 4 years ago

If you get any message other than Import Complete, then there is a problem with the file. In that case, please zip the fit file and attach it to this thread. We can look at it to see what might be wrong.

0 Craig L over 4 years ago in reply to seilogramp

Thanks! 2020-12-22-12-24-00.fit.zip

+1 seilogramp over 4 years ago in reply to Craig L

This should work for you - 2020-12-22-12-24-00-fixed.zip

Unzip the file then import into Garmin Connect using the import data page.

Repaired using Fit File Repair Tool.

Some tips to help minimize the occurrence of corrupt fit files:

Keep the number of files in your activity folder on the device’s file system to a minimum using these directions: Removing Recorded Activities to Free Up Space on a Garmin Fitness Device If you delete the files in your activity folder with a Mac computer, then empty the trash folder before you unplug your device from the computer.
Regularly check for firmware updates
If issues with corrupt files persist, contact Garmin Support.

0 Craig L over 4 years ago in reply to seilogramp

That worked. Thanks!!