I had to reset my password in Garmin connect and I lost 4 years of data!!!! I have used three different devices this far and has always worked in Garmin Connect in maintaining my data. Now all is gone in connect but if I check my devise under sync reports - I see the data. I tried to import it to connect and it doesn't, of course, recognise the files.....
I haven't got a reply from Garmin as yet but any advice out there?