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New Treadmill badges not awarded

Gababbo
over 5 years ago

Due to Covid-19, during the month of April 2020 I ran 100 Km mostly on treadmill. I run almost daily and each run was at least 5 KM. However I didn't received the 1 Mile nor the 5 Km treadmill badges.  Can anybody help ? Any point help me to move to the next level :-)

  • 0 over 5 years ago

    Most badges aren't awarded unless there is an associated GPS track, such as an outdoor activity. However, there are some that are available that were not before the pandemic. See this thread: New Badges

  • 0 over 5 years ago
    Gababbo said:
    I run almost daily and each run was at least 5 KM. However I didn't received the 1 Mile nor the 5 Km treadmill badges.  Can anybody help ?

    Could you share a recent treadmill activity (make it visible to Everyone) and post the link here, so that we can look what is wrong?

    Edit: however, basically there are practically probably only four possible reasons why the badge was not awarded:

    1. The date of the activity is older than April 1st 2020 (you told it was not the case, though)
    2. The Activity is not of the type "Treadmill Running"
    3. The distance was not saved in the Activity (or is smaller than required)
    4. The Activity was not recorded on a Garmin device, but rather created manually, or imported from a non Garmin device

    In case 2 or 3, edit the activity accordingly, and the badge comes within a few minutes.

  • 0 over 5 years ago in reply to trux

    you can see a screenshot of some of my run in the trail: the activities are Treadmill Running and date and distance are all saved correctly

  • 0 over 5 years ago in reply to Gababbo

    I forgot yesterday to mention the fourth possible reason - the Activty was not recorded by a Garmin device, but was either created manually or imported from a non-Garmin device. And since you did not post anu link to one of such your activities, I cannot tell for sure that it is your case, however, it seems it could indeed be.

    Edit: I am going to add this option to the previous post, so that it is complete for other people looking up similar problem in future.

  • 0 over 5 years ago

    Almost the same here. I earned and got the badge yesterday, but I didn't get the point for it..

    All requirements Trux mentions are met.

  • 0 over 5 years ago in reply to Corr
    Corr said:
    I earned and got the badge yesterday, but I didn't get the point for it..

    Seems unlikely. Just try reloading the Badges page. The points counter under the avatar often refreshes only after the page reload, while the counter on the Connection Leaderboard on the right side reflects the points from the new badge instantly.

  • 0 over 5 years ago in reply to trux

    I know. I have been refreshing since yesterday, both mobile app and PC desktop version. Counted all my badges to be sure and still missing a point for this badge.
    Did just send an email to support, maybe they know more about it.

  • 0 over 5 years ago in reply to Corr

    Please post a link to your public profile, and make it visible to Everyone (at the top), and enable also Badges on it, in User Settings » Public Profile (at the bottom, in the last section). 

  • 0 over 5 years ago in reply to trux

    Oeps, the badges are already public, but how do I make a link to my public profile?