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What is happening to the badges for Songkran Festival?

Recently Garmin changed the names of the badges for Songkran Festival and updated the available dates to 2020 13-15 April which is in just 10 days and the badges should be visible in Garmin Connect any day now.

I got the Super Soaker badge last year, but when I now click on the badge in Garmin Connect I get an error message: We were unable to process your request. Please try again later.

When I check the available dates for the badges they are no longer available. Garmin has removed the data. The images still exists.

Any info about what is going on?

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trux over 5 years ago +1 verified

Maybe they cancelled the festival because of Coronavirus. DId you check that?
e7andy over 5 years ago in reply to trux +1

I didn't think of that possibilty since it is a holiday like easter or christmas that you can't postpone, but it has actually been postponed.

https://www.bangkokpost.com/thailand/general/1880010…
e7andy over 5 years ago in reply to trux +1

Ok. The badge is visible in my account so it is still there, but I get that error message when I click it.

Garmin should have added the old data back when they postponed Songkran festival since just removing…

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+1 trux over 5 years ago

Maybe they cancelled the festival because of Coronavirus. DId you check that?

0 e7andy over 5 years ago in reply to trux

I didn't think of that possibilty since it is a holiday like easter or christmas that you can't postpone, but it has actually been postponed.

https://www.bangkokpost.com/thailand/general/1880010/33-new-infections-as-songkran-postponed

There is still issues with the badges from last year, but I guess Garmin had to do some quick changes and that caused some unexpected behaviour.

0 trux over 5 years ago in reply to e7andy

e7andy said:
There is still issues with the badges from last year

Do you mean all last year badges, or just the Super Soaker badge? I never saw that one. What was it awarded for? Another regional badge?

0 e7andy over 5 years ago in reply to trux

I only got the Super Soaker badge and that one isn't working now. They are regional badges for Thailand and you get them for just doing any activity.

0 trux over 5 years ago in reply to e7andy

Regional badges disappear if you change the location in your Garmin Account profile to another location, so check that out.

0 e7andy over 5 years ago in reply to trux

They disappear if you change the country and then make an update to the activity that triggered the badge. If you don't make any changes to the activity the badges will stay even if you change the country.

The problem is probably that Garmin removed the detailed badge data when Songkran festival was postponed and they didn't replace the data with the old one: https://connect.garmin.com/modern/proxy/badge-service/badge/detail/v2/1000001

You will get a BadRequestException now. Note that you need to be logged in to access that URL.

My guess is that it makes the badge page break with the error: "We were unable to process your request. Please try again later."

0 trux over 5 years ago in reply to e7andy

e7andy said:
The problem is probably that Garmin removed the detailed badge data when Songkran festival was postponed

That's what I wrote you in my first post. However now we speak about your Super Soaker badge that you cannot access anymore, hence the question whether you did not change the location in the meantime.

0 e7andy over 5 years ago in reply to trux

Ok. The badge is visible in my account so it is still there, but I get that error message when I click it.

Garmin should have added the old data back when they postponed Songkran festival since just removing the data breaks the badge popup.

0 e7andy over 5 years ago

Now there is also the same issue with the Halloween badges. If you click the rewarded Halloween badges you will get error message: "We were unable to process your request. Please try again later."

I also got reports from Garmin users that they were rewarded with Halloween badges for their activities yesterday. Maybe one today. I didn't get the exact date for that report.

0 e7andy over 5 years ago

I just saw that Garmin had set new dates for the Songkran festival badges: 2021-04-13 00:00:00 and 2021-04-15 23:59:59

Garmin has also fixed the issues with Songkran and Halloween badges so now the points should add up correctly.