This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

multiple days data missing in Garmin Connect

Former Member over 5 years ago

I just synchronized Garmin Connect with my Tactix Charlie as usual and the data for about 10 days is missing in the calendar, despite me having worn the watch on all these days.

Top Replies

seilogramp over 4 years ago in reply to jleither +1

jleither said:
are they just lost for ever?

Probably not lost. A common issue is logging in to Garmin Connect with a second account. See this thread for further assistance and other possibilities - Troubleshooting…
jleither over 4 years ago in reply to seilogramp +1

I only have one garmin connect. im 100% sure on that.

All Replies

0 jleither over 4 years ago in reply to seilogramp

right but when I go through garmin connect I can view past activities up to a year old. watch only shows limited activities. i have activities before march 25 and after 4/4. its just 8 days that are missing.

0 trux over 4 years ago in reply to jleither

Isn't the second account by hazzard yours too? If so, then follow the hint #3 of the troubleshooting guide (and also read the second post in that thread)

0 trux over 4 years ago in reply to trux

... also, if the second account is indeed yours, you can log into it in Garmin Connect Web (you'll need to find or recover the credentials). Once you are thre, export the missing activities, using the option Export as Original on the page of each missing activity, and then sign out. Sign back in with the credetnials of the main account, and import the activity files on the page Import Data.

0 jleither over 4 years ago in reply to trux

no im just the first one. not joanna

0 trux over 4 years ago in reply to jleither

Did you already try looking into the folder //GARMIN/Activity/ as suggested by WillNorthYork? If you are lucky, there may be perhaps more activities than just those of the last 7 days.

If they are not in the folder, and you do not find any unintentionally created secondary account by looking up all your existing email addresses on the Connection Search page (see the troubleshooting guide for hints), then I am afraid there is no way to recover the lost data.

0 jleither over 4 years ago

I have 8 days of missing activities. March 26-April 3 show no activities even though i did a strength work out or ran each of those days. Ive synced through garmin express on my PC. Anyway to get those 8 days of activities back? I keep track of my running mileage every year and have no idea how far I ran those days. I also had a race one of those days and thats not recorded. Any ideas?

0 seilogramp over 4 years ago in reply to jleither

Which Garmin do you have? You should be able to connect your watch to a computer and see the activities listed under the \GARMIN\ACTIVITY folder on your watch. If you see your activities there, do a manual upload to Garmin Connect -