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Continuous 'we don't support the file type you tried to upload' when uploading from Garmin Edge 520

I'm getting super frustrated with continual errors uploading longer ride files from my Edge 520.

It happens on longer rides when the battery is low at the end of the ride. Hit save, history shows a saved file. But, you when I select it, you can't access any data.

If I try to manually upload it I get and error message 'we don't support the file type you tried to upload'

Any ideas?? All the online software to fix files seems to be PC based and I'm on a Mac.

Thanks

Top Replies

Former Member over 4 years ago in reply to 3747557 +2

3747557

thank you for the feedback

congratulations with the triathlon

recording to your fit file ended abruptly without proper closing and missing summary

would put the cause with the latest firmware,…
76aston over 4 years ago in reply to seilogramp +1

Thanks! I think it worked...
Former Member over 4 years ago in reply to Nelly111s +1

Nelly111s

try this

your file can be structural repaired with help of Fit File Tools's section remover (removing nothing)

ran your file through Fit File Tools's section remover for you

check this…

All Replies

0 Former Member over 4 years ago in reply to FarisIrsyad

FarisIrsyad

hi,

I did have a look at your file and ran it through Fit File Tools's section remover (without removing)

Why do you think your zwiffer file went corrupt ? Care to tell about your setup ? To help others...

check this file 4846.fitfiletools.zip

happy & safe sporting

0 FarisIrsyad over 4 years ago in reply to Former Member

it was disconnected during my ride. However, i tried to upload the file to garmin but show error that 'we dont support the file type you tried to upload'. The file that you sent works well! Thanks

0 Former Member over 4 years ago in reply to FarisIrsyad

FarisIrsyad

thank you for the feedback

happy & safe sporting

0 ssschuerch over 4 years ago

A6681505.zip Please help me with my file! It's a long workout with pauses. Thanks.

0 Former Member over 4 years ago in reply to ssschuerch

ssschuerch

hi,

I will ignore the pm

while waiting for the repair report back here :

the amount of FIT files in the ACTIVITY folder on your watch
- (when folder contains many fit files time for a backup/clean operation)
the amount of FREE memory on your watch
- (when low FREE memory, check above and below answer)
are you a MAC user
- (empty BIN on device while connected)
was this activity with a long duration or distance compared to previous activities
- ( long ones use more memory )
was this activty with a pause somewhere during the activity
was the watch connected to a phone during the activity

happy & safe sporting

0 ssschuerch over 4 years ago in reply to Former Member

I have one activity on my watch. I'm not sure if I had low memory. It's a long activity. Five hours with pauses. The watch was not connected to a phone during activity. Thank you so much.