Continuous 'we don't support the file type you tried to upload' when uploading from Garmin Edge 520

Thanks so much for getting in touch so quickly!

• the amount of FIT files in the ACTIVITY folder on your FR35
  • (when folder contains many fit files time for a backup/clean operation)
  • 34
• the amount of FREE memory on your FR25
  • (when low FREE memory, check above and below answer)
  • I don't know where to find this, sorry
• are you a MAC user
  • (empty BIN on device)
  • No
• was this activity with a long duration or distance compared to previous activities
  • ( long ones use more memory )
  • 10 miles which is normal mileage, but longer duration (1 hr 53 minutes) because I was trying to run slower to lower heart rate 
• was this activty with a pause somewhere during the activity
• Yes, lots of pauses

Former Member

your file contained three corrupted data records

check this file part18-naomi-fr35-kaput-A4DA5354.zip

happy & safe sporting

Oh my goodness - you are amazing!  Thank you so much!!!

Former Member

while waiting for the repair report back here :

• the amount of FIT files in the ACTIVITY folder on your FR35
  • (when folder contains many fit files time for a backup/clean operation)
• the amount of FREE memory on your FR35
  • (when low FREE memory, check above and below answer)
• are you a MAC user
  • (empty BIN on device)
• was this activity with a long duration or distance compared to previous activities
  • ( long ones use more memory )
• was this activty with a pause somewhere during the activity

happy & safe sporting

Thank you very much for offering to help me! I was very sad because this is my PB.

1) There are 25 records dating all the way back to 27/3.

Is this considered a large number of files? Should I manually delete them after syncing with GC?

2) I have 2.35MB unused of 5.3MB

3) Windows

4) This was marginally longer, I have been running 10 to around half marathons. This was slightly further than a half and was my fastest half to date.

5) No pause

Thank you so very much! 

Should I do a hard reset?

Former Member

congratulations with the HM

thank you for the feedback

your fit file contained two corrupted data records

check this file 3116913-fr35-kaput-part20-A4P85859.zip

1) There are 25 records dating all the way back to 27/3.

Is this considered a large number of files? Should I manually delete them after syncing with GC?

• There is a max count of fifty fit files,
• but I would strongly suggest to backup and clean the content of the ACTIVITY folder after each activity.

Should I do a hard reset?

• I do not think this is needed 

happy & safe sporting

Thank you so much!!! <3 <3 <3 

4201.2020-05-04-10-21-12.zip  Would you be willing to look at my file? I'm having the same issue.

Former Member

try this

your file can be structural repaired with help of Fit File Tools's section remover (removing nothing)

ran your file through Fit File Tools's section remover for you

check this file 7026.fitfiletools.zip

happy & safe sporting