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Import TCX or GPX - An error occurred with your upload. Please try again.

Former Member over 6 years ago

Hi,

I am seeing "An error occurred with your upload. Please try again." when I try to upload either GPX of TCX files exported from Strava to Garmin connect. I've tried with Chrome and Safari.

Is this some transient issue with GC, or do I need to do something different? I've not had issues uploading files from Strava before.

Thanks.

Top Replies

Ffef over 6 years ago +19 verified

Hi, I just wanted to jump in at the end of this.
I exported your Strava GPX and imported it in connect without using another service.
From connect.garmin.com > Courses, the side bar that pops out with a…
Former Member over 5 years ago in reply to Ffef +4

Thanks! this works.
Just to clarify, courses are found under training
connect.garmin.com > Training > Courses
Former Member over 6 years ago +3

To follow up on this, I used the add timstamp tool here: https://gotoes.org/strava/index.php to create a new GPX file, which I was able to import to Garmin Connect.

All Replies

0 Mrburns over 5 years ago in reply to Ffef

November 19

Just want to confirm this routine works perfectly. Where as importing from the "cloud" import button at top right still give rise to the error.

0 Former Member over 5 years ago in reply to Ffef

Great advice Ffef, thank you.

0 Former Member over 5 years ago

Just followed instructions from 8113683 and it worked perfectly. I can't believe Garmin is not fixing their import app. I tried all the files formats etc. for about an hour, only to find out that no one seems able to make this work. Has anyone at Garmin tested this - ever? Anyone from GARMIN SUPPORT interested?

0 Former Member over 5 years ago in reply to 8113683

That worked - thanks!!

0 Former Member over 5 years ago in reply to Ffef

Thank you!

0 Former Member over 5 years ago in reply to 8113683

This does not work for me. When Garmin Connect app loads. It just ‘oops something went wrong’. So much time wasted when I should have just gone for a run...

0 Former Member over 5 years ago

Both imports do not work for me - I tried both .tcx and .gpx.

Huge disappointment, such a company cannot fix more than 2 years old bug.

0 Former Member over 5 years ago

Got it to work in Internet Explorer today. If you're a normal chrome users like me then use IETab addon.

0 7226608 over 5 years ago in reply to 8113683

This worked for me too!

0 Former Member over 5 years ago in reply to 8113683

This is great advice! It works, thanks