Garmin Connect Badges Not Being Awarded

Former Member over 6 years ago

Thank you for the ongoing discussion regarding the new badges. We have been following these discussions and are investigating why some badges have not been awarded as expected.

We have created this thread to track reports of badges not displaying in accounts. Please post here if you did not receive a badge as expected, and provide:

Badge Type
Link to the activity (Privacy set to Everyone)
Any other details (such as social media platform you shared an activity to or linked your account with)
Do we have permission to view your account data while investigating this issue through our Administrative Tools (Yes/No)?

If you have previously posted about a badge not being awarded, thank you for doing so and there is no need to post again about that specific badge. We are investigating each of those reports and will reach out with any new information individually. We request that posts in this thread be saved for NEW reports of badges not being awarded to aid us in tracking these appropriately.

Thank you for the continued discussion and your cooperation is greatly appreciated.

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06/19/2018: A new update has been posted here.

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0 Former Member over 6 years ago

nbruce14 Are you able to unlock the activities so that we can take a look?

0 Former Member over 6 years ago

I posted an update on the badge investigation in the first post in this thread. Thanks for the continued discussion.

0 ASmugDill over 6 years ago

And finally, we are actively working on the Double Duty badge disappearing when an activity is deleted from the account, as well as the Early Riser badge not being awarded for activities that appear to meet the requirements.

Joey, could you please advise at what time of day the ‘I Am the Night’ badge stops being awarded and ‘Early Riser’ becomes applicable?

I recorded a short, dummy activity (https://connect.garmin.com/modern/activity/2635751007) at thirteen minutes past midnight local time, and got awarded the former instead of the latter.

0 ScrogDog8000 over 6 years ago

Well oiled machine not awarded. 2639110928. VO2 Max improved from 50 to 52. Permission to view my account data. Also not getting Thanks for Sharing badge even though I've shared activities via email and Google+. Unable to create a segment for the Trailblazer badge (link is missing from Garmin Connect activities), but pretty sure this is due to the fact that my Garmin account is linked to Strava and I use Strava segments. Would also love to know how to record a drone activity.

0 wild_brian over 6 years ago

Hi joey. And idea time frame. Barges being awarded? I know ur busy and all

0 wild_brian over 6 years ago

https://connect.garmin.com/modern/activity/2639811430

run 10km badge not awarded.
seems no badges are being awarded for my workouts? Thanks for your assistance joey. Permission to access granted
??????regards

wild Brian

0 Omgt2k over 6 years ago

hi all,
I have noticed something about the Early Riser.
My local time zone is gmt+1 a friend of my got the early riser for a activity before 8 am gmt time witch is 7 am my local time.

0 atj777 over 6 years ago

I'm GMT-10 and didn't get my Early Riser until I started, finished and synced the activity before 8am. I had lots of start and finish before 7am but didn't get the badge until the sync happened before 8am.

0 Martinr2 over 6 years ago

***Update 04/20/2018***

We are continuing to look into reports of badges not being awarded as expected, but wanted to provide an update with where things stand as of now.

Distance badges (for both running and cycling) are only awarded when an activity is completed were the distance for that activity is at or very near the distance specified in the in the badge. For example, a running activity that has a 5K distance will not result in a Milestone (1 mile badge).
If you have an activity that was recorded after the launch of the badge redesign (April 4), and is at or very near the badge distance, post the link to the activity in this thread so we can take a look.

Currently badges are not being awarded for activities where the category was changed in Garmin Connect after the activity upload. This applies to many of the cycling badges where the activity was recorded on a device without a cycling profile (or specific cycling profile). The badge is not being awarded when the activity is edited, and work is being done to make improvements for this.

So reading that, even once the problem in the second paragraph is sorted (which for cycling applies to the majority of Garmin activity trackers), if i go out and do a 6.25 mile ride (my regular evening circuit) i wont get the 5 mile badge......................

0 Martinr2 over 6 years ago

I Should have recieved the Goaaaaaaaaaal badge as i exceeded my April Cycle goal to day by 4% as can be seen here https://connect.garmin.com/modern/goals
you have my permission to look in my account