Garmin Connect Badges Not Being Awarded

Thank you for the ongoing discussion regarding the new badges. We have been following these discussions and are investigating why some badges have not been awarded as expected.

We have created this thread to track reports of badges not displaying in accounts. Please post here if you did not receive a badge as expected, and provide:

  • Badge Type
  • Link to the activity (Privacy set to Everyone)
  • Any other details (such as social media platform you shared an activity to or linked your account with)
  • Do we have permission to view your account data while investigating this issue through our Administrative Tools (Yes/No)?

If you have previously posted about a badge not being awarded, thank you for doing so and there is no need to post again about that specific badge. We are investigating each of those reports and will reach out with any new information individually. We request that posts in this thread be saved for NEW reports of badges not being awarded to aid us in tracking these appropriately.

Thank you for the continued discussion and your cooperation is greatly appreciated.

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06/19/2018: A new update has been posted here.

Parents
  • the elevation is 58m 150fts aprox but the accent is 152m 450 fts or more

    Unfortunately, it is the Elevation Gain that decides whether you get the badge or not, and the elevation gain of 58m is simply not enough. Both values, the Elevation Gain and Ascent, should be actually identical, but very often they are different. You may want to report the illogical discrepany to Garmin Support.

Reply
  • the elevation is 58m 150fts aprox but the accent is 152m 450 fts or more

    Unfortunately, it is the Elevation Gain that decides whether you get the badge or not, and the elevation gain of 58m is simply not enough. Both values, the Elevation Gain and Ascent, should be actually identical, but very often they are different. You may want to report the illogical discrepany to Garmin Support.

Children