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Garmin connect keeps signing me out

Former Member over 8 years ago

I need to keep resigning in and reconnecting and setting up the watch as if it is New if I don't keep the app open. This just started a few days ago and it worked flawlessly the first week I had the watch. I am syncing w an iPhone 7 w current updated software. Thank you in advance.

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0 2019809 over 5 years ago

This is happening to me also all the time... any solution?

0 shaunhill2 over 5 years ago in reply to 2019809

Same here. It has been happening regularly to me over the past 6 weeks, with my iPhone XR.

0 Jerome132 over 5 years ago

This is happening to me too since about two weeks ago. It drives me nuts. Garmin, do you actually ever monitor these message boards????

0 Former Member over 5 years ago

Yip same here keeps signing me out and I have to reinstall my watch back again. Happens every week and a half. iPhone XR and instinct watch.
I have to restart my phone to get them to actually talk to each other.
many solutions.

0 Maverick77777 over 5 years ago

Happening with my iPhone X

0 Former Member over 5 years ago

Same here. Connect signs me out and I have to go through the whole watch set-up again. How do we escalate this issue?

0 seilogramp over 5 years ago in reply to Former Member

How do we escalate this issue?

Contact Garmin support via phone - https://support.garmin.com/ They will create a case or add you to the current case.

0 seilogramp over 5 years ago

This was posted on the Garmin Connect Web forum. However, everyone seems to be discussing their issues as related to the Garmin Connect Mobile iOS app.

Please see these threads on the GC iOS forum: Garmin connect keeps logging out since last update iOS and Every time I restart my phone I have to Login In and Reconnect Devices

As well as Garmin's support site: Why Do I Need to Keep Signing Into the Garmin Connect App on My Phone?

Having said that, I'm locking this thread. Please go to the iOS forum thread if you would like to continue the discussion. Thanks.