I have not been able to sign in to garmin connect on my iPhone for over a week. Am not able to pair my device or anything! I have updated my phone, re downloaded the garmin app, changed my password and I still receive same error message “trouble connecting with our servers”
when I go online on my windows laptop, I get connectivity issue message as well.
how do I solve this, have just ordered my 4th garmin watch because my forerunner won’t connect to my heart rate strap anymore (I recently replaced my heart rate strap) and now I can’t access my data or clear my watch history before using the new forerunner. Perhaps I need to switch to Apple?
Since you're unable to login successfully to the Garmin Connect web site, this sounds like an issue with your Garmin account. I suggest contacting Garmin phone support to get it sorted.
In the past 2.5 years I have used Garmin FR935 and 945, Trying to connect the watch to my two Mac's (including Mackbook Air and iMac, both with most up-yo-date OS) and log in via. Garmin Connect on my Mac almost never worked. I tried maybe 10 or 12 times, once every month or two. It had worked only once. I have never seen software of such horrible quality. Based on my experience (35 years in IT), the Garmin Connect App (for Mac) as a piece of software has never passed any QA and should have never been released.
the Garmin Connect App (for Mac) as a piece of software has never passed
I did not even know that there is any app specially for Macs. If you are speaking about Garmin Connect Web (and since we are indeed on the forum of Garmin Connect Web, I suppose it is the case), then it is not a Mac app, it is just a website that runs on the server, and you simply just view its pages through a browser.
And since it works for hundreds of thousands of users all right, and without any login problems, I dare to suspect that the problem may be on your side. Possibly blocked cookies, or a security measure blocking some functionality, an outdated incompatible browser, firewall filters on your Mac or on the router,.... Or perhaps your account was blocked for some reason years ago.
In your place, I would first try accessing the GCW account from another computer, and preferably, to make sure the router does not interfer, connecting through another router. If you still cannot login, then contact Garmin support and sort it out with them.