DOWN means, the website is not available at all or shows maintenance notification. In your case it loads, but isn't fully functional, which is a difference.
Did you try deleting the browser cache? Which browser do you use?
The dashboard has been down for 24 hours for me too. I am in the US PST. I see the home page and the help page, but my dashboard is a few lines of text. There is no indication that anything is being worked on.
Has anyone had any information about when this will be fixed?
The dashboard has been down for 24 hours for me too. I am in the US PST. I see the home page and the help page, but my dashboard is a few lines of text. There is no indication that anything is being worked on.
Has anyone had any information about when this will be fixed?
There isn't a general problem so simply waiting for it to be fixed may not help you. Connect hasn't been down for me this week at all, although clearly some people are having errors with their systems. If clearing the cache etc as posted above doesn't help them contact Product Support by phone so they can look specifically at your issue.
- Tried logging out and back in - didn't fix it.
- Tried clear cache in Google Chrome browser - didn't fit it.
- Just deleted Cookies in Google Chrome browser and it worked.
Go to browser options in top right corner ...
- More tools
- Clear browsing data
- tick "Cookies and other site and plug-in data"
- tick "Cached images and files"
- click Clear Browsing Data
