This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to export TCX, GPX, or Google Earth

Former Member over 10 years ago

When I am trying to export an activity, I get this error:

HTTP Status 403 - You do not have sufficient privileges to view the activity with id 610947649.

type Status report

message You do not have sufficient privileges to view the activity with id 610947649.

description Access to the specified resource (You do not have sufficient privileges to view the activity with id 610947649.) has been forbidden.
JBossWeb/2.0.0.GA

I end up going to the old Garmin Connect and exporting from there, but when that goes away then what? Anyone else get this error?

0 Former Member over 8 years ago

It seems to happen when I'm downloading my bike data. Run seems fine

0 klavan88 over 8 years ago

I have the same issue

0 Former Member over 8 years ago

Garmin Vivoactive

Same problem today on my Garmin Vivoactive at 9pm or thereabouts BST.

0 roots_n_rocks over 8 years ago

I have the same problem the last few days.
I get the same error message for gpx export too.
All other exports work fine.

Hope garmin will fix this soon

0 seilogramp over 8 years ago

Currently experiencing the same issue. I submitted a case to Garmin support.

Category
Garmin Connect Troubleshooting

Subject
Cannot export activity to GPX TCX Google Earth

0 Former Member over 8 years ago

Unable to export activities

Is anyone else having issues exporting activities? I'm getting an ugly server-side error that implies the issue is on the GC side.

0 Dr Phil over 8 years ago

FWIW no problems up here in the Southern Hemisphere. Just exported this one https://connect.garmin.com/modern/activity/1385536446 to .tcx, .gpx and Google Earth without issue.

0 ALEXBOOM! over 8 years ago

Same issue here for the last 2 days... It's been a long time since I last saw this bug here

0 Former Member over 8 years ago

error downloading to GPX file

Is anyone else having issues exporting activities? I'm getting an ugly server-side error that implies the issue is on the GC side.

I am having problems downloading a route as a GPX file -
full error page messages below ...........

type Exception report
message
description The server encountered an internal error that prevented it from fulfilling this request.
exception
java.lang.NullPointerException
com.garmin.connect.service.download.activityexport.provider.ActivityGpxSerializer.buildDocument(ActivityGpxSerializer.java:73)
com.garmin.connect.service.download.activityexport.provider.ActivityGpxSerializer.serialize(ActivityGpxSerializer.java:36)
com.garmin.connect.service.download.activityexport.provider.ActivityProvider.writeTo(ActivityProvider.java:38)
com.garmin.connect.service.download.activityexport.provider.ActivityProvider.writeTo(ActivityProvider.java:21)
com.sun.jersey.spi.container.ContainerResponse.write(ContainerResponse.java:306)
com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1448)
com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1360)
com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1350)
com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317)
org.springframework.security.oauth.provider.filter.ProtectedResourceProcessingFilter.onValidSignature(ProtectedResourceProcessingFilter.java:87)
org.springframework.security.oauth.provider.filter.OAuthProviderProcessingFilter.doFilter(OAuthProviderProcessingFilter.java:168)
org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)
org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
com.netflix.hystrix.contrib.requestservlet.HystrixRequestContextServletFilter.doFilter(HystrixRequestContextServletFilter.java:53)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.57 logs

0 Former Member over 8 years ago

Same problem

The only success I get is with exporting original activity, the others generate server side java errors or if I attempt do download splits as CSV I get an empty file.

Server errors are:

HTTP Status 500 - System error : Invalid or empty activity
type Exception report
message System error : Invalid or empty activity
description The server encountered an internal error that prevented it from fulfilling this request.
exception
java.lang.RuntimeException: System error : Invalid or empty activity
com.garmin.connect.service.download.activityexport.provider.ActivityTcxSerializer.createActivityTcxComponent(ActivityTcxSerializer.java:175)
com.garmin.connect.service.download.activityexport.provider.ActivityTcxSerializer.buildDocument(ActivityTcxSerializer.java:79)
com.garmin.connect.service.download.activityexport.provider.ActivityTcxSerializer.serialize(ActivityTcxSerializer.java:68)
com.garmin.connect.service.download.activityexport.provider.ActivityProvider.writeTo(ActivityProvider.java:38)
com.garmin.connect.service.download.activityexport.provider.ActivityProvider.writeTo(ActivityProvider.java:21)
com.sun.jersey.spi.container.ContainerResponse.write(ContainerResponse.java:306)
com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1448)
com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1360)
com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1350)
com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317)
org.springframework.security.oauth.provider.filter.ProtectedResourceProcessingFilter.onValidSignature(ProtectedResourceProcessingFilter.java:87)
org.springframework.security.oauth.provider.filter.OAuthProviderProcessingFilter.doFilter(OAuthProviderProcessingFilter.java:168)
org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)
org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
com.netflix.hystrix.contrib.requestservlet.HystrixRequestContextServletFilter.doFilter(HystrixRequestContextServletFilter.java:53)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.57 logs.
Apache Tomcat/7.0.57