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Garmin Connect Settings Reverting Back To Default

Former Member over 9 years ago

An issue was reported, that affected all Garmin Connect users, where their User Settings would not save or would randomly revert back to the default settings (example 24 hour back to 12 hour time format).

This issue has been resolved with a Garmin Connect update that was pushed out yesterday afternoon (Central Time).

The fix should prevent users settings from switching back to the default settings and cause devices to change time or distance formats.

We recommend users check their users settings in Garmin Connect/Garmin Connect Mobile to ensure they are correct.
We appreciate all of the discussion in the forums regarding this issue, and apologize for any inconvenience.

0 malahoff over 8 years ago

Synchronization problem

Good time! I take forerunner 920 xm. The clock I set the metric (kilometers / meters) display. But each time the clock synchronization with my phone (xiaomi redmi 3), they begin to show the British action quantities. And so each time you synchronize.

0 malahoff over 8 years ago

Synchronization problem

Good time!
I take forerunner 920 xm. The clock I set the metric (kilometers / meters) display. But each time the clock synchronization with my phone (xiaomi redmi 3), they begin to show the British action quantities. And so each time you synchronize.

0 Former Member over 8 years ago

Fixed what

an issue was reported, that affected all garmin connect users, where their user settings would not save or would randomly revert back to the default settings (example 24 hour back to 12 hour time format).

This issue has been resolved with a garmin connect update that was pushed out yesterday afternoon (central time).

The fix should prevent users settings from switching back to the default settings and cause devices to change time or distance formats.

We recommend users check their users settings in garmin connect/garmin connect mobile to ensure they are correct.
We appreciate all of the discussion in the forums regarding this issue, and apologize for any inconvenience.

this issue has not been fixed. In fact it has gotten much worse. The heart rates have defaulted, no alerts or alarms work, the default screen can no longer be changed off of time/date, etc, etc, etc

0 Former Member over 8 years ago

We would recommend that any users that is still seeing settings revert to a default setting contact product support teams so that this can be investigated on a case by case bases. Phone and email contact information can be found at www.garmin.com/support.