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Device UNKNOWN with Garmin Connect 3.3

kafolske
over 9 years ago
My activities uploaded with the latest version of GC are displaying the device as UNKNOWN. However, the firmware version of the device (Fenix 3) is being decoded correctly. The first two activities to display this behavior happened on firmware version 6.5, which had previously worked fine with the previous version of GC. As such, I believe this is an issue introduced with 3.3.

Anyone else noticing this?
  • 0 over 9 years ago
    FrankGNL, +1 for this. I haven't uploaded anything since the 6.80 update yesterday, but now my recent previous activities with f3 that used to be 'unknown' now is 'quatix 3' as well. That shows they're working on it, and that it is the device mapping on GC side that is at fault.


    +1 for me. Quatix device with software 4.60.0.0 and ghost activities since the update this morning.
  • 0 over 9 years ago
    +1 for me. Quatix device with software 4.60.0.0 and ghost activities since the update this morning.

    +1 for me. Quatix device with SW 5.0, instead of previously Unknown, and ghost activities since a few days.
  • 0 over 9 years ago
    +1 for me. Quatix device with software 4.60.0.0 and ghost activities since the update this morning.


    I have a Fenix 3 with software 6.80 and no ghost activities anymore. Me happy :D
  • 0 over 9 years ago
    I had the rubber ducky device, and with 6.5 FW, i had an unknown device with the right FW version.

    Yesterday, I did a full hard reset of my Fenix 3, and at the same time, Connect version step up and instead of my past unknown device, i've now a Tactix watch for free :p


    And top of the story, with my today workout, i'm back to my Fenix 3! Goshhhh :confused:
  • 0 over 9 years ago
    +1, including Fenix1

    all activities uploaded with GConnectMobile or GExpress after more or less the 17th of January show:

    Unknown
    Software: 5.0.0.0
    Elev Corrections : Disabled