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Reports in Garmin Connect incorrect

Former Member
Former Member
Hi Folks,
In november there are 11 activities in my schedule. Three running, 4 hiking and 4 cycling events. In reports there are only 4 cycling and 1 running event displayed. So there are missing a few items. Does anyone know about this issue? Please let me know.
Thanks
DreamHX
  • Former Member
    0 Former Member over 9 years ago
    Same problem with me.
    No swim activity in my schedule, but there is one in the report !!
  • Former Member
    0 Former Member over 9 years ago
    On my account strength training is not included in "Reports" at all. They are not categorized incorrectly - they're just missing. In the activities list they do show up - however as "Uncategorized" not as "Strength training". Changing this manually does not make them appear in Reports. This is all when using my Fenix 3.

    Until recently I had an FR 235 (which I returned due to a list of issues that makes the Fenix 3 seem almost perfect..) and all strength trainings I've recorded using that watch DO actually show in Reports (as "Other", 235 doesn't have a Strength Training activity). My last session with the 235 was on Dec. 25th and that also shows correctly in Reports.

    But really annoying that you can't get a complete overview of all your activities in Reports... .
  • Don't think it is an issue with your device but with the reports side of Connect.

    I have lots of activities that show as other in reports since early November and then some that are OK. But in activities and the mobile app all looks good.
  • Former Member
    0 Former Member over 9 years ago
    Yes, I guess you are right. But however annoying wrong categorization in Reports may be, it's just really frustrating when they don't show up at all.. .
  • Former Member
    0 Former Member over 9 years ago
    Reports incorrectly showing cycle activity as running

    I've been having this problem for some time now. Cycling activities are consistently showing on reports as running.

    An additional issue is that the wrong timezone shows on the uploaded activities. Morning activities show as Micronesia timezone and afternoon ones usually show as Fiji timezone. On the watch and settings I have checked and they are set to New Zealand.

    When is Garmin going to correct these issues?
  • At least they confirmed that they are aware:

    "Thank you for contacting Garmin International. I would be happy to help you today.

    I apologize for any inconvenience this has caused. It has been discovered that when changing an activity type that the reports section doesn't reflect the change. In addition, any changes made to an activity will not reflect in the reports at this time.

    We are aware of the issues with report and working to resolve it. We do not have an estimated time frame of when this will be resolved. Thank you for your patience while we work to resolve this.

    Please let us know if you have any questions."
  • Former Member
    0 Former Member over 9 years ago
    Reports are wrong with edited non-gps activities

    None of my swims are showing up, also my trainer sessions aren't there either. I'm using a forerunner 10 and there is no multisport function on the watch so I need to change things to swims etc. Also for the trainer and swimming I'm not using GPS so I need to add distances manually. The reports are very helpful and I really miss seeing my distances and time in each activitiy, even Strava doesn't have a great overview (report) so I rely on GC for that.

    Get it fixed please!
  • bivgroy,

    Do your swims not show up at all or do they show up as something else like running? If they don't show up at all, it could be a different issue than Giovanni's. If it's the same as Giovanni's, you should be able to get proper reports by exporting the swim activity which you should have already changed to a swim activity type, deleting the original, and importing the already changed activity back into Connect.
  • Season starting and if this isn't fixed, I'll need to buy something else soon

    Like many of you, my swims, bike rides and various other activities are all being recorded as running in Reports. My problems started in November 2015 and I have started checking out other GPS watch brands now.
  • Former Member
    0 Former Member over 9 years ago
    bivgroy,

    Do your swims not show up at all or do they show up as something else like running? If they don't show up at all, it could be a different issue than Giovanni's. If it's the same as Giovanni's, you should be able to get proper reports by exporting the swim activity which you should have already changed to a swim activity type, deleting the original, and importing the already changed activity back into Connect.


    They don't show up at all in the reports and they don't show up as another activity. As for your suggestion unless I can batch export all my activities as one file then re-import it sounds like a very time consuming solution but thanks for the suggestion. I just hope it is fixed for the spring when my training schedule picks up.