Reports in Garmin Connect incorrect

Just putting my $0.02 in on this subject. Some of this is me venting, some of this is perhaps confirmation for others that are having similar frustrations.

I use my Edge 705 for cycling and hiking. GC imports all activities as cycling, I do any edits to name, activity type and so on immediately on upload.

In July 2014, I realized my hiking activities weren't showing up under All Activities in the Reports section. Contacted Garmin, after some investigatory emails, their response was that it was intentional for Hiking not to be included. So I changed all my previous hikes to Trail Running and started editing new hikes to Trail Running activities as soon as I upload them. I also forwarded that email to the suggestions box for GC.

What I now notice is that any Trail Running activities after Nov 15 don't show up in Reports. I did a hike on Nov 15, uploaded and edited into Trail Running, it appears in Reports. Since that date, I've done 8 more hikes (1 in Nov, 4 in Dec, 3 in Jan), uploaded them to GC, edited them into Trail Running activities as usual. They don't show up in the Activity count, time, mileage, etc.

I normally use Firefox, but I closed that out and reopened everything in Internet Explorer. It made no difference.

Ironically, I replaced my Edge 705 battery in August of last year and logged a manual activity on that date to record when it was done. I labeled that activity as Hiking since I wasn't using Hiking for anything else. Guess what now shows up in Reports? Yep, a single Hiking Activity in August. It's absurd enough to be funny.

Do they show as something else like Running, or Other, or are they just gone?

Sorry I wasn't more clear. The Activities are in my Activity list. And they're included in Reports, but they're counted as Cycling.

For example, in Jan, I have 3 Trail Runnings for 365 minutes and 8 Road Cyclings for 858 minutes. The Reports tab shows 11 Cyclings for 1,224 minutes.

If they are there, then you can choose the activity list by clicking on the title. Then make sure the activities that are classified incorrectly are categorized properly in the list. Then export them, delete the originals, and re-import them. The reports should be fixed although there might be a bit of a time lag (5 or 10 minutes) before the reports are fixed.

If you're unsure, try it with one activity and if you're satisfied with the results do the others.

I received this response from Garmin:

Thank you for contacting Garmin Europe.

The issue you are referring to is something that we are aware of and are working hard towards a resolution, however, we do not have a timeframe for this to be completed as yet.

When the issue has been corrected, the fix will be released in a software update. This will be announced on your Garmin Connect account or on Garmin Express. If, at that point you require further assistance please contact us via our Contact Centre whereby we will be happy to talk you through it.

Yes. It's absolutely Garmin's fault. It started on November 15th after they had a planned maintenance shutdown. They have known about it since then. Fir whatever reason, they have not been able to fix this for more than 2 months.

I would have to believe that a fix should come very soon.

As for importing as Other, if you change it immediately to the correct type after importing, the change will be reflected in the report. By immediately, I mean don't even wait one minute. It will probably be too late.

Thanks, pshare for answer.

But one more question. Hope you know answer to this :)
Some time ago (when new look came out) in CG was possibility to choose in pages small report "Active calories". For now this report is gone. I only can view this report if I go to report's page, then it is still there. Unfortunately I change this view and now it's not possible to put this report back in small view. Is this the same fault? And we can get back this report after Garmin fix bug?

The widget is Calories In/Out.

There are 2 reports that I know about in Modern for calories: Consumed and Remaining. Add the report widget to get to them.

That's the best I can do.

I also recently emailed Garmin and got almost exactly the same response shown above. "No time frame for the fix..." Please keep emailing them, folx, so we can get this fixed.

thanks