This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Network connection error

Former Member
Former Member
My garmon vivofit was working perfectly fine and then earlier this week I connected the my fitness app and as of yesterday it stopped tracking on the calendar. Hence the network error and as of this morning I noticed it's not tracking my sleep. Augh! I hope someone can help me, I removed the device from my iPhone and reconnected it, I took my fitness app off and put it back on. I really like this vivofit. I had issues with Fitbit and eventually gave up on it. I don't want to deal with issues again
  • Former Member
    0 Former Member over 9 years ago
    Network Connection Error

    I'm having the same problem. I hope someone can tell us how to fix it soon. I know it isn't a problem with my network. My steps sync but not my sleep.
  • Former Member
    0 Former Member over 9 years ago
    I'm having the same problem. everything synchronizes correctly, but does not appear in the connect mobile. Activity data , Profile, sleep, step data every time jumps network conection error
  • Former Member
    0 Former Member over 9 years ago
    I had the same problem after Garmin's lengthy "planned maintenance" period the last days. Try deleting and reinstalling the Garmin Connect app, worked for me.
  • Former Member
    0 Former Member over 9 years ago
    Also the same issue here as well can not see step and sleep details will retry.

    Appears garmin connect on the web is down now ....
  • Former Member
    0 Former Member over 9 years ago
    Network Connection Error

    My garmon vivofit was working perfectly fine and then earlier this week I connected the my fitness app and as of yesterday it stopped tracking on the calendar. Hence the network error and as of this morning I noticed it's not tracking my sleep. Augh! I hope someone can help me, I removed the device from my iPhone and reconnected it, I took my fitness app off and put it back on. I really like this vivofit. I had issues with Fitbit and eventually gave up on it. I don't want to deal with issues again


    I'm having the same problem with my 920 Forerunner. Support told me earlier this week they were having server issues but should be back up soon. The server went down Wednesday around 9 pm. But I'm still not able to see all of my fitness information, I get the "Network Connection Error". The support appears to be closed on weekends. And now I cannot even get on line with Garmin Connect due to "redirection" issues. It is very frustrating.
  • Former Member
    0 Former Member over 9 years ago
    Just reinstalled app on Iphone and can confirm that it works fine and can see all the data.
  • Also the same issue here as well can not see step and sleep details will retry.

    Appears garmin connect on the web is down now ....


    It's not down for me.
    Try going to connect.garmin.com instead of connect.garmin.com/modern

    Or clear your browser's cache or try another browser.
  • Former Member
    0 Former Member over 9 years ago
    It's not down for me.
    Try going to connect.garmin.com instead of connect.garmin.com/modern

    Or clear your browser's cache or try another browser.


    tried that but now get the site temp unavailable.
  • I had that page last Thursday even though others were getting in.

    That's when i tried connect.garmin.com without the /modern at the end and it's been fine ever since for me.

    Perhaps, yours is a geographic issue. Does mobile work?
  • Former Member
    0 Former Member over 9 years ago
    back now