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New 2.13 version iOS app bugs!

Hi there!

The new version of the mobile app for iOS have some bugs, I can´t see all the info, apps, widgest, storage on the mobile app there´s sort of "Network connection error" (My fenix 3 is still connected to the bluetooth).

On the Connect IQ Store option, the apps "web page" doesn´t work anymore, it displays it like if I am not on the app.

I´d attached some screenshots.

Any one having this problems?

0 fuji_racer over 9 years ago

I was able to get reconnected.

Cleared cache of garmin connect *didn't work
Cleared cache of iOS 8.3 *didn't work
powered down iOS 8.3 *didn't work
powered down 920xt *didn't work
forget this device 920xt/reconnect 920xt *didn't work
uninstalled garmin connect, delete data reinstall garmin connect, re-pair 920xt. WORKS

What a mess all of this is!
You should *NOT* have to do that type of trouble shooting yourself. (Nice job though).
I'll try it tonight.
Are you by chance now able to:
Edit the activities (under fitness) ............. can you reorder those now. Currently it is broken.
Sync (via Bluetooth) two devices? I must currently power OFF one device in order to sync another. This was suposed to have been a NEW feature in the new iOS app but it doesn't work. My guess is they are putting this in so that the new HRM straps will sync while the 920XT is also connected.

0 Former Member over 9 years ago

Alarm and other items missing

The alarm is missing, I use this feature daily. Hope it gets added back in.

I've also noticed the alarm function disappearing. I was hoping for Garmin to add another alarm, so I could have two and now the app has none!
I've also noticed things like display orientation, left arm - right arm, etc. to have disappeared.

0 fuji_racer over 9 years ago

I've also noticed the alarm function disappearing. I was hoping for Garmin to add another alarm, so I could have two and now the app has none!
I've also noticed things like display orientation, left arm - right arm, etc. to have disappeared.

It's really just bad ........ do you think the techs working on this even get the slightest embarrassed when they release stuff like this?
There is clearly minimal to no testing.

0 Former Member over 9 years ago

Please try the solution posted here:

https://forums.garmin.com/showthread.php?317126-Known-Issues-Solutions-ver-2-13-iOS

If this does not resolve your particular issue, please start a new thread so that we can address it.

0 mariomobiel over 9 years ago

This still doesn't solve all issues, i.e I'm still not able to customise the dashboard.