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New 2.13 version iOS app bugs!

Hi there!

The new version of the mobile app for iOS have some bugs, I can´t see all the info, apps, widgest, storage on the mobile app there´s sort of "Network connection error" (My fenix 3 is still connected to the bluetooth).

On the Connect IQ Store option, the apps "web page" doesn´t work anymore, it displays it like if I am not on the app.

I´d attached some screenshots.

Any one having this problems?



  • Former Member
    0 Former Member over 9 years ago
    I have the same problem not syncing from iPhone 6 with garmin 810 following latest update - keeps saying upload failed
  • Where is the outrage?
    This is so bad.
    These (to my simple mind) seem like simple things.
    Are we the only few having this issue!!!????
  • Former Member
    0 Former Member over 9 years ago
    Not happy

    Where is the outrage?
    This is so bad.
    These (to my simple mind) seem like simple things.
    Are we the only few having this issue!!!????




    Agree it's very very poor - happening to me since today
  • Former Member
    0 Former Member over 9 years ago
    Troubleshooting

    Agree it's very very poor - happening to me since today


    It's a complete joke - I've done the following today, rebooted both Garmin and iPhone, repaired the Bluetooth connection twice - forgetting previous devices from both Garmin & iPhone, removed and reinstalled iPhone app, reset password on Garmin connect web site and app, removed all activities from Garmin, updated firmware on Garmin, updated with beta firmware on the Garmin, done a factory reset of the Garmin, installed Garmin Express on PC checked settings and tried to sync from there #fail
  • Former Member
    0 Former Member over 9 years ago
    Connect App 2.13 and Vivosmart

    All,

    .. Why can we not get more information about updates before we update? I would not have updated. Though appear to have little say in the matter. Customer care phew!

    Functionality/control appears to have gone with my Vivosmart, connection. I am now limited to auto upload in device settings!!!! I've emailed Garmin but no response!

    If you make big changes tell us !!!

    Explain the new way to use your software!!

    We use your products so therefore contribute to your salary in a way.

    Respect?
  • I don't think there's a select few who are experiencing issues.

    The probable reason for lack of outrage on here is this is a user forum and although some Garmin folk read posts here it's not guaranteed messages get back. It's best to vent anger and alert of issues via the correct channels.
  • Hi there!

    The new version of the mobile app for iOS have some bugs, I can´t see all the info, apps, widgest, storage on the mobile app there´s sort of "Network connection error" (My fenix 3 is still connected to the bluetooth).

    On the Connect IQ Store option, the apps "web page" doesn´t work anymore, it displays it like if I am not on the app.

    I´d attached some screenshots.

    Any one having this problems?






    I have the exact same issues
  • exact issue

    Hi there!

    The new version of the mobile app for iOS have some bugs, I can´t see all the info, apps, widgest, storage on the mobile app there´s sort of "Network connection error" (My fenix 3 is still connected to the bluetooth).

    On the Connect IQ Store option, the apps "web page" doesn´t work anymore, it displays it like if I am not on the app.

    I´d attached some screenshots.

    Any one having this problems?





    I have the same issue. I have cleared apple program cache, powered down both devices, etc. Apple/Garmin Bluetooth connectivity within the app seems to be broken for anything related to ConnectIQ
  • I was able to get reconnected.

    Cleared cache of garmin connect *didn't work
    Cleared cache of iOS 8.3 *didn't work
    powered down iOS 8.3 *didn't work
    powered down 920xt *didn't work
    forget this device 920xt/reconnect 920xt *didn't work
    uninstalled garmin connect, delete data reinstall garmin connect, re-pair 920xt. WORKS
  • Former Member
    0 Former Member over 9 years ago
    Alarm missing

    The alarm is missing, I use this feature daily. Hope it gets added back in.