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*FIXED: LiveTrack Crash Issue (GCM v2.0)

Former Member over 11 years ago

Some Garmin Connect Mobile v2.0 users encountered an issue where their iOS device would crash when LiveTrack was selected. Should you encounter this issue, please follow these steps to correct it:

1. Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-left corner of the app.
2. Tap the "x" in the corner of the Garmin Connect Mobile app.
3. Tap Delete to remove the app and all of its data from your device.
4. Press the Home button.
5. Go to the App Store.
6. Search for "Garmin Connect Mobile" and download it again.

This should correct this issue. In some situations, rebooting both the iOS and Garmin devices may be necessary.

0 Former Member over 11 years ago

510 Live tracking crashing

I have the same issue with my 510. Live tracking turn off as soon it is turn on. Current set up is IOS7, 2.9, and 2.0.1. There are at least 10 of us in you cycling club has the same problem. No live tracking for the almost 2 weeks. I have done all the troubleshooting and in communication with Garmin support and still no solution of the problem. Just very frustrating.

0 marconazzi over 11 years ago

Same problem for me

0 Former Member over 11 years ago

Same problem here, only just bought 510, the main reason I bought it was for live tracking in preference to cheaper versions, very disappointed the Garmin have not sorted this out yet as it is one of there BIG selling features!

0 Former Member over 11 years ago

I just bought the 510 and Garmin Connect crashes on my iPhone 4S as soon as I press the Live Track button. I have deleted and re installed no less than 10 times and
still a no go. I did try GC on my wife's iPhone 4 and it connected fine but the tracking emails didn't arrive until the next day. I was really hoping for more considering the price.

0 Former Member over 11 years ago

Hi
I too cannot get my Garmin 510 to connect to my iphone. this worked perfectly until i installed Garmin Express and connected my 510 to the computer with the lead provided. Has this caused my problem? The 510 says its discoverable, the iphone bluetooth is working. the phone as the latest update and the 510 is updated. I have done what was suggested above and removed the app and reinstalled it. Any other clues? this is very frustrating and im getting very upset that a feature that worked 1 day ago has stopped. oh and usually when i hit save it gives me the option to upload... it doesnt do that anymore....

0 Phil8478 over 10 years ago

Have an 810 and iPhone 5, both running current updated versions of firmware. Live track stopped working a couple of months ago after the iOS update. Followed the delete Garmin Connect advice and cleared the cache of open apps on the phone which seemed to work for a few days. Suddenly the problem reappeared on Sunday with the message unable to send Live track at this time. No link appeared as an email to selected receivers or on Facebook and Twitter accounts. What makes this error worse is that you have no idea it hasn't worked until the phone is back in your pocket and you're off riding. I was out for 6 hours not realising that Livetrack hadn't worked.

0 Former Member over 10 years ago

Anyone else still having this problem, or is it just me? Updated,cleared,reinstalled,restarted all many times and still as soon as I hit "Live Track" the app closes. Big selling point that just doesn't work!