Index 2 scale data graphs not showing in app

Henry 3 days ago

Hi anyone else lost the graphs inside the connect app for weight? The raw data is there. The graphs are there on the connect website and its is transferring ok to apple health. I am sure it was all ok prior but today it is just blank on all graphs “today 7D 4W and 1Y

I am assuming this is a server issue and not an issue at my end as my wife’s phone seems to have the same issue.

0 Garmin - SP 16 hours ago

Are you still experiencing this? If so, does uninstalling and reinstalling the Connect app resolve it?

Is this only showing on the app, or do the graphs also not show in Connect Web?

0 Henry 9 hours ago in reply to Garmin - SP

Hi just in the app. The data is there online if I log in. As I said it’s is replicated on my wife’s account and her phone. Again her data is there if we use the website. Have also done several reinstalls

UPDATE. The data is now showing for me but not my wife’s account.