Garmin Pay: Your card has been rejected. Please go back and make sure your data was entered correctly

Trying to set up credit cards on new Fenix 8 AMOLED 47mm (replacement watch). Chase Visa and US Bank Visa both showing on eligible list.

Getting message: "Your card has been rejected. Please go back and make sure your data was entered correctly", after entering card details and billing address. Those cards were working before in Garmin Pay, like a week ago, on previous watch, same model.

Triple checked information, reset Garmin Pay... not sure what else to do to fix that. 

  • Former Member
    0 Former Member 9 days ago

    same problem with Tactix 8

  • Former Member
    0 Former Member 9 days ago

    I recently bought a new Tactix 8 51mm AMOLED watch. I'm trying to add my payment cards from several banks to the watch, and all of them support Garmin Pay. However, I can't add any of the cards to the watch.

    I've tried resetting the watch multiple times, changed my account five times, even created a new one, but the issue remains the same. It always displays the message: "Error, the card was declined. Go back and verify that the entered details are correct." This happens with all my cards, meaning the request doesn’t even reach the bank. I contacted my banks, and they confirmed that Garmin doesn’t send any card verification requests.

    So, there seems to be some kind of block on your side. Can you tell me where and why this is happening, and how to unblock it? I've also tried changing my internet provider and using a VPN, but nothing worked.

    What can I do to fix this?

  • So, there seems to be some kind of block on your side. Can you tell me where and why this is happening, and how to unblock it?

    Suggest speaking directly with Garmin Support to report the issue. The contact options will vary depending on your region and time of day.

  • Former Member
    0 Former Member 9 days ago in reply to seilogramp

    I did that, but I didn't get any answer that would fix the problem.

  • What did they say when you called them?