Sleep score shows on watch but not on Garmin Connect App

Sleep score shows on watch but not on Garmin Connect App. I haven't changed or touched any settings, it hasn't shown my sleep score in the app since July 21, it just says, "No sleep detected last night". Garmin Instinct 2 Solar, iPhone 14. App was updated July 19/24.

0 trux 3 months ago

I recommend to Remove and Add a Device From the Garmin Connect App | Garmin Customer Support, then log a few minutes of steps and HR, and record a test activity, wait till the next morning, sync, and see whether it helped. If not, then have a look at the Troubleshooting guide for (some) data missing after syncing for more tips.

0 9412924 3 months ago

hi! i have the exact same thing happening, but since July 15th. I have done everything in both articles listed, but nothing has worked. everything shows on my watch (Forerunner 265), but not in the app or web application (iPhone 13 Pro Max).

0 trux 3 months ago in reply to 9412924

9412924 said:
I have done everything in both articles listed, but nothing has worked.

If it is truly that case, then I recommend reaching out to the Product Support through their website at https://support.garmin.com. Use the Phone or Chat options for an instant response. Email exchanges usually take a few days.

0 1048307 3 months ago in reply to trux

Thanks, I’ve also done all of the above including deleting my watch & then connecting it again. It does everything else as it should, but the sleep score still won’t transfer from my watch to Garmin connect for some reason.

0 trux 3 months ago in reply to 1048307

1048307 said:
Thanks, I’ve also done all of the above including deleting my watch & then connecting it again.

There are more tips than just that. For example the master reset to factory defaults.