I lost all of my weight history with the new format. Can it be recovered?

4875022 12 days ago

Don’t like the new format and lost all of my history. Makes it an easy decision to switch if it can’t be recovered

0 seilogramp 12 days ago

It's all there for me. Where are you looking? You might need to edit "At A Glance" to add it

0 4875022 12 days ago in reply to seilogramp

I did that and all of the years of history are gone.

0 seilogramp 12 days ago in reply to 4875022

The new update changed many things, but lost data is typically not one of them (I have weight going back 20 years). I would check in some other locations to be sure it is indeed lost data.

In the app - More > Health Stats > Weight
On Garmin Connect Web - https://connect.garmin.com/modern/weight
Check if other data is also missing, such as activity history, in the app or the web - https://connect.garmin.com/modern/activities
Verify that you have not inadvertently logged in with a different Garmin account. Often occurs when reinstalling the app
If still no joy, contact Garmin Product Support for assistance. Phone or chat for the quickest response.