BUG: resetting HR zones overrides real max HR, too

Tisztul_A_Visztula said:

I see, you have the same watch as user trux.

I am trux  (just using a temporary account, before Garmin fixes mine)

What is important that you look up the Max HR value in the device settings of all devices that you own. One of them is apparently pushing back the wrong value to the others, so you need to find which of them it is.

Good approach, but I checked it 2 months ago and also today, all of them have 188 bpm as max hr BEFORE the reset.

It may happen that an old, retired or deleted device had thid fake number.

But to be honest my max hr was never set below 180, except for one occasion, when I let my F6X to autodetect max hr. It gave me stupid values, so after a couple of weeks I disabled it. Apart from the old device bug, this is what I suppose to be the reason behind. And frankly speaking my bet is on this 2nd reason.

I suspected, but this was the way I had to play the game. :-)

An old removed device cannot do anything to your data, so I would scratch that as a possibility.

Isn't the value of 168 bpm, by hazard, close to the default formula 220-age? That could mean, some of the devices is resetting the Max HR to the factory setting.

As I already wrote originally, I have no such problem with my Instinct 2, so it is not a general problem. Now (if Garmin's Support did not help you either), you will have to find out which of the devices causes the havoc. Work step by step:

First of all remove all devices from the GC account. Then add back one of them (for example your primary daily device). Test whether it happens with the device alone too. Then remove it, and check it with another one. And so further with all (three?) of them.

If all of them behave correctly when alone, then try adding them by pairs, and try detecting whether it fails with one of the combinations.

And finally add all three back again, and test anew.

That could (hopefully) narrow down where the problem is coming from.

Isn't the value of 168 bpm, by hazard, close to the default formula 220-age? That could mean, some of the devices is resetting the Max HR to the factory setting.

Bingo, I am 52, and less than 52.5..

So do you say that even if all of my 3 devices show 188, one of them orders GCM to use 220-age formula?

I always thought that all my data are stored/copied in GC and when you reset anything within GC or GCM, then at the very same time ithe latter does not ask the devices what to do.

But I got your point, I remove all my devices from GC.

Tisztul_A_Visztula said:

So do you say that even if all of my 3 devices show 188, one of them orders GCM to use 220-age formula?

More likely the reset on one of the devices resets not only the HR zones,  but also the Max HR.

Tisztul_A_Visztula said:

I always thought that all my data are stored/copied in GC and when you reset anything within GC or GCM, then at the very same time ithe latter does not ask the devices what to do.

Device settings (including HR Zones and Max HR) are not stored in the account, they are stored on each of the devices separately. I do not own multiple devices, so cannot experiment with it, but according to the documentation on Physio TrueUp (What is Physio TrueUp? | Garmin Customer Support) it does not even look like the HR and HRZ data is supposed to be synced among the devices. So from this point of view, I find surprising that the Max HR gets reset in the settings of all your devices, when you do it only on one of them.  And normally, it cannot even happen before all the devices are synced with GC. With all due respect, I still suspect that you may not be really checking the right menus.

Well, that told, if you do not find any better solution, I recommend not touching the settings in the app at all, and only changing it directly on the devices. If I remember well, you wrote that it worked all right, without resetting the Max HR.

First of all remove all devices from the GC account. Then add back one of them (for example your primary daily device). Test whether it happens with the device alone too. Then remove it, and check it with another one. And so further with all (three?) of them.

If all of them behave correctly when alone,

Just the  opposite. After removing all of them, erasing GCM,  re-installing GCM, I added 530, reset bug was still there, removed 530, added F6X, reset bug was still there, removed F6X, added Enduro, reset bug was still there.

So even if you  you do not have any problem with your Instinct 2, I guess either there is a bug with many other devices, which I dont guess so, or my GC account was corrupted, and it is my account which repeats 168 as reseted max hr value. If 220-age  was designed to override your max hr in case of a reset then you have a bug. :-)

So from this point of view, I find surprising that the Max HR gets reset in the settings of all your devices, when you do it only on one of them.  And normally, it cannot even happen before all the devices are synced with GC. With all due respect, I still suspect that you may not be really checking the right menus.

I did not wish to say that max hr changed immediately all on the 3 devices, I wished to say that it did not count that  which device I  opted for in GCM , because if I reset in Devices/Device Name/User settings/hr zones then max hr always changes.

More likely the reset on one of the devices resets not only the HR zones,  but also the Max HR.

Yes, but again technically I always reset in GCM and I never did the resets on the devices using their buttons.