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I can’t register my credit card into garmin Pay. And there is no problem with the bank

9083198
over 2 years ago

I can’t register my credit card into garmin Pay. And there is no problem with the bank. It’s boursorama bank in france 

  • 0 over 1 year ago in reply to Alex

    Avec plaisir! Mon mail: ****.

    ceux qui sont intéressés à se joindre à notre courrier: manifestez-vous ici.

  • 0 over 1 year ago in reply to nicolas.serise

    répondu par email, merci.

  • 0 over 1 year ago

    I’m having the same issue with my card in the US. Will contact garmin support. 

  • 0 over 1 year ago in reply to nicolas.serise

    Bonjour, 

    Je veux bien me joindre également.
    Je n'ai pas envoyé de recommandé, mais j'en suis déjà au 3eme message au support de Boursorama.

    Merci de m'indiquer comment procéder.

    Bonne journée

  • 0 over 1 year ago in reply to Franckl2704

    Bonjour, vous pouvez me donner votre e-mail par message privé SVP merci 

  • 0 over 1 year ago in reply to Alex

    mail reçu ce matin suite à l’envoi d’une réclamation:

    À suivre … 

  • 0 over 1 year ago

    Hello all.

    Is there anyone from GARMIN willing to take a look at the issue in between Boursorama bank (France) and GARMIN PAY for IOS please ?

    Actually, I'm a little bit desperate because :

    1) As two others users posting in this thread, I have called several times Boursorama bank (last call was recently) and the only answer I get is : "we are aware of the issue, we will get back to you soon". Then an email is sent saying the same thing. My first phone call was in June.

    2) on GARMIN FRANCE side, I called them in June as well and the support told me that they need to discuss with their engineers and they will get back to me asap. The reference I have is : "Reference ID:24834577K0 >> Re : garmin pay <Q#:1003750>", received by email right after the phone call.

    September 2023 and the issue is still there. Nobody at GARMIN seems to care about it. I know Boursorama and Garmin pay works with an android device so, as for me, the issue is due to a bug in the Garmin connect app for IOS only. My IOS device is an iphone 14 pro with the very last version of IOS.

    From whom could I get any help and how ? Thanks in advance.

    Regards

  • 0 over 1 year ago

    même problème hier en renouvellement de CB Boursorama, impossible de l'enregistré, testé en supprimant l'application garmin connect et reinstallation ....

  • 0 over 1 year ago in reply to 9675900

    Same problem here with Boursobank ang garmin pay!

    impossible to validate the card ( pending verification….)

  • 0 over 1 year ago in reply to nicoti200

    This issue has been reported since june 2023, I’m very disapointed.