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Data still not syncing to Apple Health even after the update

jdt80
over 1 year ago

As per Garmin-Sara post I am starting a new thread for the discussion as I updated to version 4.67.2 of Garmin Connect days ago and the data is still not syncing.  The previous thread is here https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios/334152/steps-non-sync-on-apple-health/1624464#1624464 and per the discussion on the thread it sounds like the problem was not fixed for anyone else either so I’m unclear why/how Garmin concluded that this problem is fixed?

  • 0 over 1 year ago

    How do you stop these threads?  There is no way of unsubscribing and none of these comments are helpful for my problem.  I want to unsubscribe, but it's just an empty page when I click unsubscribe.  Terribly frustrating.

  • 0 over 1 year ago in reply to [email protected]

    After you sign into your account, click on "settings." You can change your overall settings to choose what you do and do not receive emails for.

  • Former Member
    0 Former Member over 1 year ago in reply to Garmin-Sara

    I’m  still not able to seeing data sync from my wach to Garmin Connect App, I am already have Garmin Connect version 4.68.1.2

     Yes,  I would like to contact me for further investigation:

    • Do we have permission to contact you via email?

    • - Yes

    • What Country are you located in?
    • - Germany 

    • What iOS version are you running?
    • - IOS 15.7.7

    • Are you missing wellness data (steps, HR, calories) or are you missing recorded activities (running activities, etc...)
    • - in my case it just not syncs or recording any wellness or activities, ( except The HR and without recording also).
  • 0 over 1 year ago in reply to Former Member

    The issue you are describing is different from this forum thread. If you are not getting data from your watch sent to Garmin Connect, create a new thread or contact Product Support for further assistance.

  • 0 over 1 year ago 
    Hello, I still have the same problem for 2 months. My data does not go back to the Health application. I did update, disconnected and reconnected the app and still nothing. do you plan to help me?
Thanks
  • 0 over 1 year ago

    Hi there! Having kind of the same issue here with my Garmin Instinct. Can’t see data in my Garmin Connect from the last week. Including steps, sleep, activity. Basically All.

    Please help! I would appreciate to be contacted through email.

  • 0 over 1 year ago

    Hi there! Having kind of the same problem here. Since last week I can’t see my data in Garmin Connect, including steps, sleep, activity, basically all features of my Garmin Connect.

    I would apppreciate to be contacted through email.