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Data still not syncing to Apple Health even after the update

As per Garmin-Sara post I am starting a new thread for the discussion as I updated to version 4.67.2 of Garmin Connect days ago and the data is still not syncing.  The previous thread is here https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios/334152/steps-non-sync-on-apple-health/1624464#1624464 and per the discussion on the thread it sounds like the problem was not fixed for anyone else either so I’m unclear why/how Garmin concluded that this problem is fixed?

  • Thought after the last update of GC the sync was done since yesterday update on fenix 7XSS to 13.23 the problem appeared again. 

  • Workouts still don’t sync (cycling) iphone 13 pro latest version ioS

    1. Do we have permission to contact you via email? Yes
    2. What Country are you located in? Belgium
    3. Did you unlink Apple Health and Garmin Connect and re-link them after updating our app? Yes unlinked and linked again after updateing
  • My GC is not updating swim workouts with Apple Health.

    Apple iOS version:  16.5

    Garmin Connect version:  4.67.2.2

    In GC, my last 5 pool swimming workouts are:  5/16, 5/21, 5/23, 5/27, and 5/30.

    The Apple Health was updating fine through my 5/16 workout but the 5/21, 5/23, 5/27 and 5/30 workouts were not synced.

    Over the last two weeks, I have tried:

    - rebooting phone and swim 2 watch

    - uninstall and re-install garmin connect software with phone reboots in between

    - toggled apple health sharing permissions on/off with phone reboots and GC un-installs and re-installs

    Nothing is fixing this and it used to seamlessly work back on 5/16.

    1. Do we have permission to contact you via email? Yes
    2. What Country are you located in? United States
    3. Did you unlink Apple Health and Garmin Connect and re-link them after updating our app? Yes unlinked and linked again after updating
  • My GC is not updating swim workouts with Apple Health.

    Apple iOS version:  16.5

    Garmin Connect version:  4.67.2.2

    In GC, my last 5 pool swimming workouts are:  5/16, 5/21, 5/23, 5/27, and 5/30.

    The Apple Health was updating fine through my 5/16 workout but the 5/21, 5/23, 5/27 and 5/30 workouts were not synced.

    Over the last two weeks, I have tried:

    - rebooting phone and swim 2 watch

    - uninstall and re-install garmin connect software with phone reboots in between

    - toggled apple health sharing permissions on/off with phone reboots and GC un-installs and re-installs

    Nothing is fixing this and it used to seamlessly work back on 5/16.

    1. Do we have permission to contact you via email? Yes
    2. What Country are you located in? United States
    3. Did you unlink Apple Health and Garmin Connect and re-link them after updating our app? Yes unlinked and linked again after updating
  • I bought my Garmin Venu 2 on Wednesday and it synced for the first day and have been unable to sync to Apple health since despite following all the troubleshooting steps. Current Apple software is 16.5 and 4.67.2.2 for Garmin.   

    Slightly concerned by all the posts here and thinking of returning it and switching back to Apple. Any update from Garmin? Does this happen regularly?

  • The last version 4.67.2 didn’t fix the problem from garmin Connect and Apple health (since 23.05). I can’t see my datas (steps…)

  • The new version 4.67.3, everything is OKI now, at least with my case

  • Same.  4.67.3 seems to have fixed the problem (mostly) as the data is now syncing again.  However I am missing a couple of days data during the period that it wasn’t working and the resting energy totals for the period that it wasn’t working are still incorrect - tried deleting and re syncing the data but that’s not fixed the problem 

  • Same here the update from this night version 4.67.3 solved the problem, working fine again :) 

  • I have a Forerunner 965 that is fully updated and it is still not syncing with Apple.  I checked for updates this morning, but there are none.  So, issue is not fixed for me.