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Garmin Connect My Day display issues since May 25th, 2023

8636564
over 2 years ago

since may25th, my day isnt showing heart rate, sleep and other stuff, but is showing steps and intensity.  however, if i tap on the three dots for more and look at health and performance, i can see the latest hr, stress, sleep, etc. 

i tried uninstalling and reinstalling the app but that didnt help

if i log into the web version of garmin connect, it shows all the data and charts

  • Former Member
    0 Former Member over 2 years ago

    I am having the same issue. Only 5 things show, 

    And i tried uninstalling and reinstalling the app also but that but didn’t  help !!! 

  • 0 over 2 years ago

    No aparece la gorra en el reloj solo aparecen los iconos de te teléfono.  Igual y Bluetooth

  • 0 over 2 years ago

    For the last few days (it's June 5) the Connect App has stopped displaying my historical data for the day. The devices are connected, they sync, on My Day I can see my live bpm, but when I click on the heart rate widget and open it, there's nothing there. If I plug my Fenix 6 Pro in to my laptop and sync via Garmin Express - then the iOS app and web app both update accordingly and show the correct current and historical data for my day.
    My Coach workout for today has not synced to my watch.

    The connections are all working, I've reset both watch and phone, reset the connections, reset the app - nothing seems to be fixing this. I'm pretty sure nothing changed at the user end to trigger the issue so I assume it's a software bug.

  • 0 over 2 years ago

    There is still no solution to this problem…

  • 0 over 2 years ago in reply to 6776481

    I called Garmin and had to do a factory reset in my watch (Fenix 5S) and now all the Functions are working properly. The last update with Garmin/ISO was full of bugs.

  • 0 over 2 years ago

    I had the exact same issue for a week or so. Then it was resolved for a couple weeks and now it's back again.