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Garmin Connect My Day display issues since May 25th, 2023

since may25th, my day isnt showing heart rate, sleep and other stuff, but is showing steps and intensity. however, if i tap on the three dots for more and look at health and performance, i can see the latest hr, stress, sleep, etc.

i tried uninstalling and reinstalling the app but that didnt help

if i log into the web version of garmin connect, it shows all the data and charts

Top Replies

schneidog over 2 years ago in reply to Garmin-Sara +2 verified

Thank you Garmin-Sara, the latest update seems to have fixed the issues I have been having on the My Day screen.

Version 4.67.3
Garmin-Sara over 2 years ago +1 verified

Can you verify that your Edit My Day page has heart rate, sleep, etc listed as a visible card ? Editing the My Day View in the Garmin Connect App
8628647 over 2 years ago in reply to Garmin-Sara +1

I am having the same issue. Only 5 things show: Intensity Minutes, Steps, Floors, Calories, and Respiration. I checked Edit my Day and everything I usually see are listed(13 items) along with yesterday…

All Replies

0 victoriaruth over 2 years ago

me too!

+1 Garmin-Sara over 2 years ago

Can you verify that your Edit My Day page has heart rate, sleep, etc listed as a visible card ? Editing the My Day View in the Garmin Connect App

0 7X user over 2 years ago

me too.

0 8628647 over 2 years ago in reply to Garmin-Sara

I am having the same issue. Only 5 things show: Intensity Minutes, Steps, Floors, Calories, and Respiration. I checked Edit my Day and everything I usually see are listed(13 items) along with yesterday’s statistics and last 7 days are both clicked on but neither of those show up anymore on the 1st screen. Also my workout today does not show up on the top of the screen anymore. It says it will when I sync but that doesn’t make it appear. I can see today’s workout in my news feed though. I can see all of my data on my watch and when I select “more” and look at them individually (Stress, Body Battery, Heart Rate, Hydration, etc). Thanks for your help.

0 Garmin-Sara over 2 years ago in reply to 8628647

If you are on Garmin Connect app version 4.67.0.21 and iOS version 16.5 with this issue, we will want to investigate further.

Do we have permission to contact you via email?
Do we have permission to access your Garmin Connect account for the purpose of this investigation?
What Country are you located in?

0 victoriaruth over 2 years ago in reply to Garmin-Sara

I can see the actually data and All the options are listed in the edit my day but not showing.

0 8636564 over 2 years ago in reply to Garmin-Sara

yes they are set to be visible

0 8636564 over 2 years ago in reply to Garmin-Sara

yes they are set to be visible

0 8628647 over 2 years ago in reply to Garmin-Sara

Garmin-Sara please contact me via email. I am running IOS version 16.5 and Garmin Connect version 4.67 which updated 2 days ago.

0 victoriaruth over 2 years ago in reply to Garmin-Sara

Garmin-Sara please contact me via email as well. I am running IOS version 16.5 and Garmin Connect version 4.67 updated 2 days ago. U.S. based. You have my permission to access data!