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Training load not synchronizing on iphone

My garmin 245 is connected and updated through the app, however the weekly training load is not visible. After multiple attempts of reconnection and reset, the app on the iphone does not detect the info.

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Chefmark1000 over 2 years ago +1

My 7 day training load says "No Data Available" on my Iphone 12 using a Forerunner 935. All the daily data still appears to be there in the phone.

All Replies

0 Chefmark1000 over 2 years ago in reply to LucaBuss71

confirming, I am only seeing the 4 week load, not the 7 day load with the update.

0 CiDi70 over 2 years ago

Same here, garmin 745, 7-days load data not available (since weeks…)

0 LucaBuss71 over 2 years ago

Any news from Garmin about this? Or that think they solved with last update? Which did not….

0 colinranger over 2 years ago

This still isn’t fixed for me

0 Garmin-Kevin over 2 years ago

If you are experiencing this while running the latest version of the Garmin Connect mobile app, please provide the following:

What is the version # of the Garmin Connect mobile app running on your phone?
What Garmin device is your primary activity tracker?
Post a screenshot of what you see in the mobile app when viewing your Training Load.
Post a screenshot (Capturing a Screenshot on a Garmin Watch) from your watch showing what it displays for your Training Load.
May we, if necessary, have permission to email you?
May we, if necessary, have permission to view/access your Garmin Connect account?

0 JHennekeuser over 2 years ago in reply to Garmin-Kevin

1. iPhone 14 running 4.63.2.4

2. FR 945 - I also have an Edge 1040 (When switching to the Edge, 7-day load shows. When switchting back to the FR, 7-day load now shows as well, but only until next activity is uploaded.

3. and 4. see below.

5. and 6. certrainly.

Many thanks.

Garmin

0 JHennekeuser over 2 years ago in reply to Garmin-Kevin

Newest release fixes the issue. Thank you.