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Wrong record of indoor rowing

rickwoo
over 1 year ago

Dear Garmin support,

i was doing indoor rowing but the instinct solar surf record it without strokes.

please fix it ASAP.

Rick

  • 0 over 1 year ago
    rickwoo said:
    i was doing indoor rowing but the instinct solar surf record it without strokes

    I see the number of strokes on the detailed screen - 1134 total strokes.

    On the list of rowing activities, all but the last two sessions are "Indoor Rowing" with a symbol of the indoor rowing machine. The last two are called "Row indoor", and look as if you used the standard rowing activity instead (different symbol, different name)

  • 0 over 1 year ago in reply to trux

    I have the same on Fenix 6x pro. I choose rowing machine activities on my Watch but after synchronization to garmin connect it is visible as outdoor rowing. Watch still says that is indoor rowing with number of strokes. I restarted Watch and mobile app still the same. Workaround for this is to change manually activity type from rowing to rowing machine. I think that latest SW version corrupt something 

    pch

  • 0 over 1 year ago in reply to trux

    Hi,

    I just did another indoor rowing now and I choose “indoor row”, the watch can show numbers of stroke but the app still saying “rowing outdoor”. I believe some bugs in the app. 

    To Garmin Technical Team, please fix this ASAP.

    Thanks

    Rick

  • 0 over 1 year ago in reply to rickwoo
    rickwoo said:
    To Garmin Technical Team, please fix this ASAP.

    You need to report it to the Support. This is just a user forum, and Garmin staff intervenes here only rarely. In the meantime you can change the type of the activity in Garmin Connect.

  • 0 over 1 year ago

    Hello all,

    We have other reports of this and are actively investigating.  When we know more or have any updates to share, I'll be posting to this thread.  Thank you in advance for your patience with us while we conduct this investigation.

  • 0 over 1 year ago

    Hi, 

    I have a Garmin Fenix 6 and since it did an update about 2-3 days ago, I now have the exact same issue.  I select "Row Indoor" on the watch, but when it syncs to the Garmin Connect app (on iOS) it shows as a "Row" activity type and NOT as an "Indoor Row" activity type.  It has a different icon.

    Also, it automatically selects TWO items of gear which is odd and is not something I changed.

    Now, I have to go in each time and change the activity type manually.

    PLEASE FIX GARMIN!

  • 0 over 1 year ago in reply to Piotr Ch

    I've had the exact same experience.  

  • 0 over 1 year ago in reply to Garmin-Kevin

    Dear Kevin (Garmin),

    May I know any feedback about this issue? 

    Thanks

    Rick

  • +1 over 1 year ago

    This disruption has been resolved with an update to Garmin Connect.  If you continue to experience this, please start a new thread.