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Garmin Connect does not sync weight anymore with Apple Health

Hi,

I have just noted that since 29th of October Garmin Connect doesn’t sync weight anymore with Apple Health. I use always the most recent iOS version of Garmin Connect.

Does anyone else have the same problem and/or a solution?

Hope so,

David

Top Replies

Garmin-Kevin over 1 year ago +3 verified

Hello all,

Just wanted to update everyone that we are still investigating this but hope to be releasing an update soon after we are able to confirm a working fix that addresses this disruption. I do not…
Garmin-Kevin over 1 year ago +1 verified

This disruption has been resolved by a recent update to Garmin Connect. If you are still experiencing this after this update, please start a new thread.
4537318 over 1 year ago in reply to Garmin-Kevin +3

Garmin-Kevin Thank you for the update. I purchased the most expensive smart scale on the market because I trusted the Garmin brand. The Index scale was clearly advertised to work with Apple Health. That…
frosmi1979 over 1 year ago in reply to Garmin-Kevin +2

I feel that nobody from Garmin is taking this issue as important..... Garmin care customer is getting worse with the time, and this answer, after a month, is a clear example.....

Probably is a good time…

All Replies

0 Nick over 2 years ago

Same bug here as well. It started on November 5th.

0 frewer71 over 2 years ago

Same here as well, someone that had read anything about what the problem are and maybe a solution?

0 8282136 over 2 years ago in reply to frewer71

Depends on how much garmin pays attention to these forums I guess

0 Garmin-Kevin over 2 years ago

All-

Thank you for your participation in this forum thread. So that I may assist you further, please reply with the following:

May we, if necessary, have permission to email you?
May we, if necessary, have permission to view/access your Garmin Connect account?
In what country do you live?

0 frewer71 over 2 years ago in reply to Garmin-Kevin

Hi, yes you have. I live in Sweden.

0 PSDN over 2 years ago in reply to Garmin-Kevin

1. Yes

2. Yes

3. Denmark

0 8282136 over 2 years ago in reply to Garmin-Kevin

Yes, yes, and the USA

0 craigsam over 2 years ago

I have a similar issue but it could be related. I have a 3rd party scale that pushes my weight data to apple heath, from there it goes to MyFittnessPal and was then pushed to Garmin Connect. It no longer pushes to Garmin Connect...

0 Simon_Packman over 2 years ago

This happens more or less once a year from my experience. And if you contact either Garmin or Apple support they just blame each other and say it’s not their issue. And then as if by magic it starts to work again without warning. But if too long has passed then some data will never be transmitted to Apple Health as I recall there is a hard limit how far back Garmin will go and send data.

0 Simon_Packman over 2 years ago

Happens more or less every year neither Garmin or Apple are interested in solving the issue and blame each other. Poor collaboration at the expense of the customer. It will get fixed at some point but you may have a gap in your data in Apple Health once they get round to sorting it.