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Garmin connect stopped importing weight from Withings Body+. Any fix?

trolson90
over 2 years ago

For 18 months Garmin connect has been collecting my weight from my Withings scale. I don't have MyFitnessPal, or the Withings app downloaded. I only have Garmin Connect and Apple Health. Apple Health shows weight data is coming from GC. Then, with no known change to any app, GC stops automatically recording weight. I've seen a bunch of threads saying this shouldn't be possible, but for 18 months it has been. Does anybody have any idea how to fix it?

  • 0 over 2 years ago

    I have the same too.

    1 Yes

    2. Yes

    3. Germany

  • 0 over 2 years ago in reply to Garmin-Kevin

    Exact same problem for me

    1) yes

    2) yes

    3) USA

  • +1 over 2 years ago

    Hello all,

    One user has replied to my email and stated that they now see that this has resolved itself.  For those of you that I emailed and have not replied, are you still seeing a disruption?  If so, please reply to my email with the requested information.

  • 0 over 2 years ago in reply to Garmin-Kevin

    Its working again for me.

  • 0 over 2 years ago in reply to trolson90

    When you say you don't have MFP installed, do you have an account setup that might be syncing through the internet?  I ask because MFP doesn't use the app to sync to Garmin Connect, it does it on the back end through the server.   And although Connect asks for permission to read Weight from Apple Health I have never seen it actually do so even once. (and all the other folks who are talking about this problem seem to indicate they are going through MFP and not Apple Health.  (and Kevin is indicating that it is working for folks now without releasing a new client, suggesting it was a back end problem). 

    I'm asking because I would really like to see Garmin pull weight in via HealthKit and you are the first person I've seen saying it has been.

  • 0 over 2 years ago in reply to WizardlyHat

    I used MFP years ago. Long before I ever got my Garmin Fenix6. I suppose the account could have been connected somehow. But how? The app wasn't on my phone so I never granted it permission to read/write with Garmin. When I go the AppleHealth and check on weight data inputs it shows specifically it is coming from Garmin Connect. Not sure it is pulling from Apple Health, but it is sending info to Apple Health. Health also indicates it hasn't received data from MFP in years so I'd be very confused if somehow MFP was allowed to send data to Garmin when I haven't authorized it, let alone used it during the time I have owned my Garmin. 

  • 0 over 2 years ago in reply to Garmin-Kevin

    I'm trying to reply and send files but the instructions on how to find the files leads me to a blank page on Garmin support that says I "must be lost" and then redirects me to the support homepage. I don't know how to get the files from my watch to you. 

  • 0 over 2 years ago in reply to trolson90

    Ok, this helps.   Garmin absolutely has and can write weight to Apple Health (although it gets the time stamps wrong).  That also means that Garmin is getting it from somewhere else, and not Apple Health.   I strongly suspect that you connected MFP and Connect long ago (you can check this by looking at the connected apps in either website).  And again, that connection doesn't need an app, it goes directly between the servers.   I suspect what is happening is that Withings is sending your weight to MFP, which is then sending it to Garmin all in the cloud.   In any event, your answer lets me know that Garmin isn't reading it from Apple Health, so thats aligned with everything else I've seen.  Thanks!

  • 0 over 2 years ago in reply to trolson90

    sorry for the site maintenance.  We should have this resolved soon.