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Garmin connect stopped importing weight from Withings Body+. Any fix?

trolson90
over 2 years ago

For 18 months Garmin connect has been collecting my weight from my Withings scale. I don't have MyFitnessPal, or the Withings app downloaded. I only have Garmin Connect and Apple Health. Apple Health shows weight data is coming from GC. Then, with no known change to any app, GC stops automatically recording weight. I've seen a bunch of threads saying this shouldn't be possible, but for 18 months it has been. Does anybody have any idea how to fix it?

  • 0 over 2 years ago

    Hi,

    I used my fitnesspal in order to synchronize my weight from Withings and I have the same problem Disappointed

    I have this problem since 2 weeks ago. I tried to unlink and link the apps but no result.

    I checked the synchronization is ok Withings => Myfitnesspal

  • 0 over 2 years ago in reply to Aurélien

    I have the same problem the last few days my weight and calories aren’t syncing from MyFitnessPal into Garmin.  I also have tried disconnecting and reconnecting,

    if I perform a manual sync from Garmin Connect Web it does pull the data for the day but it won’t do it automatically.

  • 0 over 2 years ago

    Every time Myfitnesspal is updated I have to disconnect and reconnect Connect and MFP.  Something with MFP updating breaks the connection.

    So try a disconnect and reconnect. 

  • 0 over 2 years ago in reply to PiratDjinn

    That is helpful information, however it doesn't necessarily apply to my scenario. I have not been using MFP. Don't even have it downloaded. Yet Garmin has been automatically pulling the weight from my Withings scale every time I step on it since January 2021. Then, on October 27, 2022, it suddenly just stops. The only apps I have recording my weight are Garmin Connect and Apple Health. Apple Health says it pulls weight data from Garmin and not the other way around. What cause my Garmin app to stop collecting my weight data? And how do I fix it? 

  • 0 over 2 years ago

    Mine stopped importing the weight from MFP a while back. I disconnected both apps from each other then redid them. Collected weight for a couple days then stopped again. Just disconnected/reconnected again and it imported today's but no previous weigh ins.

    And my PulseOx has stopped recording 24/7 even with all settings showing it should be on. I have to do a manual snapshot to collect it. Losing my sleep o2 data now.

  • 0 over 2 years ago in reply to trolson90

    Hello, I am facing exactly the same issue. Have Withings report weight into MyFitnessPal (MFP) and then MFP sync with Garmin Connect. Worked flawlessly the last year+ and all of a sudden stopped working around October 27th 2022. So it seems this stopping for both of us on the exact same day is not a 'user induced issue'. Seems something with the app interfaces changed. MFP still shows the Withings data so the issue must lie between MFP and CG. 
    Any resolution, Garmin team?

  • 0 over 2 years ago

    I wouldn't be Suprise Garmin did this on purpose to force users to buy the Garmin scal.

  • 0 over 2 years ago

    All-

    Thank you for your participation in this forum thread.  So that I may assist you further, please reply with the following:

    1. May we, if necessary, have permission to email you?
    2. May we, if necessary, have permission to view/access your Garmin Connect account?
    3. In what country do you live?