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No sync animation

Since the latest Tactix 7 Pro firmware update I am missing the syncing animation in the iOS Connect app. The synchronisation works, only the rotating white line animation is missing. Is this a known bug?

Top Replies

S.M.R. over 2 years ago +1

Ah I've noticed that a few times with my 955 where the line doesn't move sometimes.

Have you deleted and reinstalled the App, sometimes that fixes things..

I also forget the device from BT settings…
Tomasz over 2 years ago +1

The sync animation changed to this during the alpha and beta versions of the 9.xx firmware branch (epix 2 user here). And indeed it looked better before.
DanielM over 2 years ago +1

I am experiencing the same on Fenix 7 SS 9.33 Firmware - no progress in white color ‚closing the circle‘ - just when it’s all done a green flash around the circle.

All Replies

0 S.M.R. over 2 years ago

Ah I've noticed that a few times with my 955 where the line doesn't move sometimes.

Have you deleted and reinstalled the App, sometimes that fixes things..

I also forget the device from BT settings on the phone and redo the pair

0 Vilunki over 2 years ago in reply to S.M.R.

Reinstalling the app and/or redoing the Bluetooth pairing didn’t help. Maybe I shall wait for an app update. After all this is only a cosmetic problem.

0 Vilunki over 2 years ago in reply to Vilunki

Well well, today’s update didn’t fix the problem.

0 S.M.R. over 2 years ago in reply to Vilunki

Does it never show the circle completing , or just sometimes? Mine does it the majority of the times , sometimes the blue arrows twirl but the green doesn't move.

0 Vilunki over 2 years ago in reply to S.M.R.

Never

0 S.M.R. over 2 years ago in reply to Vilunki

Looks like an amazing watch that!

0 trux over 2 years ago in reply to Vilunki

Vilunki said:
Never

Don't you, by hazard, use Wi-Fi on the watch for syncing? in that case it would not show any progress on the app - it syncs directly to the server, in such case, without passing through the app at all.

0 Vilunki over 2 years ago in reply to trux

Good question but no I don’t. And the syncing works normally, only the animation doesn’t.

0 trux over 2 years ago in reply to Vilunki

Vilunki said:
And the syncing works normally, only the animation doesn’t.

Yes, syncing works normally even over Wi-Fi (though it will not show any progress on the app). So if you ever configured Wi-Fi on your watch, and have it on, then it may be using the Wi-Fi instead of BT. But if you are sure the Wi-Fi is off, then OK - it must be something else.

0 Vilunki over 2 years ago in reply to trux

Yes, the Wi-Fi on my watch is turned off.