This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Gear Distances Has Wrong Decimal Spot

The distance on my gear tracking has recently changed from one decimal place to three decimal places and the decimal place has also moved one step to the left eg 252.7 has become 25.271. What has happened and how do I fix this?

Top Replies

KIRKWWHITE over 3 years ago in reply to Garmin-Kevin +2 verified

I spoke with support and they are aware of issue and hope to correct with next app update. They says if you change your smartphone text settings to a smaller font display it may change the decimal to…
Garmin-Kevin over 3 years ago +1 verified

A fix for this report has been released via an update to the Garmin Connect app for iOS, version 4.55.2. If you are still experiencing this after updating to the latest version, please start a new thread…
9800152 over 3 years ago +1

My app is doing the same thing - actual and goal miles are off by a factor of 10. My app version is 4.55.0.30. Any idea how to fix this? Someone suggested removing the shoes and setting them up again …
ToBeAdvised over 3 years ago +1

I am seeing the same issue.

All Replies

0 trux over 3 years ago in reply to 9800152

9800152 said:
I am new to this forum. How do we report Garmin software issues?

Unfortunately Garmin does no have any form or website dedicated for bug reporting, with the exception of firmware bug reports on the Beta Program forum. So the best way, is contacting the Support

0 chelseaboo over 3 years ago

Same issue for me!

0 PolarAttack over 3 years ago

I noticed that a few days ago as well. I’ve just been waiting to see if a fix is coming. So far, nothing.
(additional) v 1.55.1.2

0 KIRKWWHITE over 3 years ago in reply to 9800152

Same issue just noticed today June 1, 2022. Rebooted iPhone, closes abs reopened App. No. change.

0 KIRKWWHITE over 3 years ago

Same issue for me.

0 KIRKWWHITE over 3 years ago in reply to KIRKWWHITE

App 4.55.1.2

0 Garmin-Kevin over 3 years ago

All,

We have other reports of this and are currently investigating. When we have any update on this, we will be sure to provide that information to you all in this thread.

0 8428103 over 3 years ago

Same issue here. Instead of 395 miles it is 39.5.

+1 KIRKWWHITE over 3 years ago in reply to Garmin-Kevin

I spoke with support and they are aware of issue and hope to correct with next app update. They says if you change your smartphone text settings to a smaller font display it may change the decimal to the proper location in the App but that is only if you want to try that workaround.

0 6600581 over 3 years ago

same for me. I posted yesterday can anyone advise if an update is on its way to resolve NOTE: my son has a new Garmin, the app graphics are slightly different and he does not have this issue it displays as it used to with the decimal in the correct place