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Data for this activity could not be loaded - pull to refresh

IOS - getting this message for all activities. I have been using my Garmin and the iPhone app for years and have never seen this issue, although it has been reported multiple times in the forum (with no solutions). Any ideas?

Top Replies

3934129 over 3 years ago in reply to e7andy +1

App needs iOS 13 minimum. iPhone 6 iOS only updates to 12.5. I think this could be the reason. 2 options: wait to see if Garmin/apple tweak software or get a new phone.

All Replies

0 seilogramp over 3 years ago in reply to AuntyWeasel

On the App Store for iPhone.

Compatibility: Requires iOS 13.0 or later.

0 AuntyWeasel over 3 years ago in reply to 7983757

Won’t let me download the latest greatest version. It says I need iSO13 & my iPhone 6 only has iSO12.5. Let’s hope someone finds a fix as I don’t want to buy a new phone or a different watch!

0 UllaLJ over 3 years ago in reply to 1703049

Same for me

0 4285620 over 3 years ago

Was having the same issue and noticed I needed to Update the app. Once the app was updated, the problem was fixed

0 9578565 over 3 years ago

Firstly badges not fully shown blank shapes only ,now your data activity not loading,I have a iPad iOS 12 ish only and no matter how much you want to you can’t upload the latest version of the APP.Is there a patter forming spend money to buy anew iPad or phone or get left behind on Garmin Connect .So common Garmin please update your system so we can ALL enjoy Garmin Connect no matter what device you have old or new.I could be VERY wrong but is there now a law where you are entitled to a update.

0 2224474 over 3 years ago in reply to Brian-63

Same thing is happening to me with garmin 735. Data is visible when I access through my online account. Seems to coincide when I made the latest iPhone update. No solution yet.

0 2224474 over 3 years ago in reply to Brian-63

Same thing has been happening to me. Data is accessible via online account. It seems to coincide with when I made the latest iPhone update. No solution yet. Any other ideas?

0 hmcmcole over 3 years ago in reply to Brian-63

Same thing has been happening to me for the last several days. Can’t even see data from previous activities that were readable before this started.

0 9628576 over 3 years ago in reply to Lucy_Paddles

same for me

0 2652291 over 3 years ago in reply to Brian-63

Same problem here since a few days. :( Did not update my iOS nor the Garmin Connect App (using the latest version, no updates available).

Would be great to know how you fixed the problem with your app/account and watch once the activity data is available again.